Adriana Garcia
Brookhaven,GA
Summary
Customer-Focused Host experienced in enhancing guest experiences through exceptional service and operational efficiency. Created welcoming environments that fostered positive dining experiences and contributed to a 30% reduction in guest wait times through effective training of new team members. Committed to maintaining high standards of cleanliness and organization, ensuring a pleasant atmosphere for every patron.
Overview
4
4
years of professional experience
Work History
Host
bad daddy burger bar
Chamblee
12.2024 - Current
- Delivered exceptional customer service through warm greetings and attentive support, thereby enhancing guest satisfaction.
- Maintained knowledge of menu items and specials to provide informed recommendations to guests.
- Trained and mentored new hosts on standard operating procedures and customer interaction techniques, fostering a knowledgeable team.
- Ensured cleanliness and organization of the host stand and waiting area, contributing to an inviting atmosphere for guests.
Host
Stats brewpub
Marietta, Georgia
05.2026 - 08.2026
- Greeted guests and collected information to efficiently seat groups or manage waitlist.
- Seated parties using floor plan and server rotation
- Managed waitlist and quoted accurate wait times
- Took reservations over phone and in person.
- Answered phone calls and handled reservation requests
- Managed incoming calls during busy shifts.
- Maintained clean host stand, menus, and lobby area
- Maintained cleanliness of lobby area by regularly wiping down tables and chairs to ensure a welcoming environment.
Cashier, Runner, bussar, ice marker
Farm burger
Chamblee
09.2022 - 04.2023
- Trained new hires on operational procedures and customer service standards, fostering a cohesive team environment.
- Resolved customer complaints and issues promptly, contributing to high customer retention.
- Trained new hires on operational procedures and customer service standards to ensure a cohesive team environment.
- Prepared ice for beverages, consistently meeting quality standards.
Skills
- Guest Interaction
- Reservation management
- Waitlist coordination
- Floor plan seating
- Table Management
- Customer engagement
- Positive demeanor
Personal Information
Title: Host
Languages
Spanish Native
Timeline
Host
Stats brewpub
05.2026 - 08.2026
Host
bad daddy burger bar
12.2024 - Current
Cashier, Runner, bussar, ice marker
Farm burger
09.2022 - 04.2023