Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adriana Garcilazo

Lake Stevens,WA

Summary

Dynamic professional with a proven track record at Amazon, excelling in problem resolution and employee training. Demonstrated expertise in Microsoft Excel and a strong commitment to safety compliance. Recognized for enhancing customer satisfaction and effectively on-boarding over 100 new hires, showcasing exceptional multi-tasking and organizational skills.

Overview

26
26
years of professional experience

Work History

FC Associate

AMAZON
Everett, WA
09.2021 - Current
  • Resolved inbound issues efficiently, enhancing customer satisfaction.
  • Served as learning ambassador helping onboard and trained 100+ new hires.
  • Demonstrated proficiency in Microsoft Office and Excel for data management tasks.
  • Actively participated as member of Amazon Safety Committee to uphold safety standards.
  • Achieved certification in Waste Management, ensuring compliance with environmental regulations.
  • Exhibited strong attention to detail in all tasks and reports.

Medical Assistant

DR. FE TERESA MCCARTHY OBGYN
Latham, NY
03.2013 - 06.2014
  • Consistently praise for efficient handling of administrative duties (e.g., generating referrals, maintaining medical records and patient processing.)
  • Demonstrated proficiency in taking patient medical histories and vital signs.
  • Assisted physician with examinations, treatments and minor office surgery.
  • Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
  • Filed and maintain accurate patient files and charts.
  • Prepared patients for examinations and treatments.

Internship

DR. FE TERESA MCCARTHY OBGYN
Latham, NY
01.2013 - 03.2013
  • Successfully completed 160 hours of internship.
  • Filed and maintained accurate patient files and charts.
  • Prepared patients for examinations and treatments.
  • Obtained patients medical histories and vital signs.
  • Supplied inventory.

Manager

Tacos colima restaurant
Caldwell, ID
01.1999 - 01.2011
  • Effectively managed a family dinning seating up to 60 customers and 12 staff.
  • Managed inventory, ordering food, equipment and supplies.
  • Solved problems and made decisions concerning menu and staff.
  • Administered sales, balance against sales, payroll and vendor payments.
  • Ensured that all necessary health and operational licenses had been applied and paid for on time.
  • Conducted interviews, hired employees and oversee training for staff.
  • Supervised routine food preparation operations.

Education

Medical Assistant -

Bradford Hall Career Institute
Albany, NY
03.2013

High School Diploma -

Caldwell High School
Caldwell, ID
05.2000

Skills

  • Multi-tasking and organization
  • Management and leadership
  • Microsoft Office proficiency
  • Problem-solving skills
  • Attention to detail
  • Critical thinking
  • Employee training
  • Safety compliance
  • Waste management
  • Problem resolution
  • Microsoft Excel
  • Effective communication
  • Packing efficiency
  • Order picking
  • Warehouse safety
  • Packing accuracy

Timeline

FC Associate

AMAZON
09.2021 - Current

Medical Assistant

DR. FE TERESA MCCARTHY OBGYN
03.2013 - 06.2014

Internship

DR. FE TERESA MCCARTHY OBGYN
01.2013 - 03.2013

Manager

Tacos colima restaurant
01.1999 - 01.2011

Medical Assistant -

Bradford Hall Career Institute

High School Diploma -

Caldwell High School

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