Adriana Gonzalez
Springfield,MA
Summary
Medical Assistant with extensive experience at Trinity Health, excelling in patient care and communication. Proficient in EKGs and the Clearwave check-in system, I effectively manage patient flow while providing compassionate support. Bilingual in English and Spanish, I ensure clear communication and foster a collaborative environment in fast-paced settings. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant, Adult Medicine
Trinity Health
Chicopee, USA
07.2023 - Current
- Take and record patient vital signs and room patients for provider visits
- Perform EKGs and assist with clinical procedures
- Translate for Spanish-speaking patients to ensure clear and accurate communication
- Assist providers during exams and procedures
- Open and close the clinic; prepare rooms and equipment
- Use Clearwave for patient check-in and registration
- Manage patient calls and messages through Epic In Basket
- Schedule appointments, follow up with patients, and relay provider instructions
- Maintain efficient patient flow in a busy primary care setting
- Provide compassionate, professional care and excellent customer service
Education
Associate of Science - Applied Psychology
Springfield Technical Community College (STCC)
Springfield, MA05-2026
Skills
- EKGs
- Patient intake and vital signs
- Clearwave check-in system
- Epic (in basket, documentation, scheduling)
- Bilingual medical translation (English/Spanish)
- Provider assistance
- Clinic opening and closing procedures
- Multitasking in fast-paced settings
- patient communication
- Medical terminology
- Patient care
- Effective communication
- Time management
- Reliable team player
- Direct patient care
- Medical terminology knowledge
- HIPAA compliance
Languages
- English
- Spanish
Professional References
- Dr. Anne Shain, Physician
- Lauren Marshall (Charbonneau), Physician Assistant
- Additional professional references available upon request
Timeline
Medical Assistant, Adult Medicine
Trinity Health
07.2023 - Current
Associate of Science - Applied Psychology
Springfield Technical Community College (STCC)