ADRIANA GONZALEZ
Houston
Summary
Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.
Overview
8
8
years of professional experience
Work History
Leasing Consultant & Social Media Representative
IMT Uptown Post Oak – IMT Residential
01.2023 - Current
- Led property tours and promoted community benefits to prospective residents, significantly boosting leasing rates.
- Participated in regular training sessions to stay current on industry trends and best practices.
- Cultivated positive resident relations, leading to a 10% increase in resident renewal retention.
- Streamlined leasing operations by processing applications, conducting background checks, and preparing lease agreements with full compliance.
- Collaborated with maintenance teams to address tenant concerns promptly.
- Improved lead tracking and follow-ups through Rent Dynamics CRM, enhancing leasing efficiency.
- Promptly addressed resident concerns, elevating satisfaction and fostering a welcoming community environment.
- Negotiated lease agreements to meet both tenant needs and property management goals.
- Curated social media content on platforms like Facebook, driving a 7% rise in follower engagement.
- Implemented marketing campaigns, promoted events, and monitored feedback to maintain a strong online reputation.
- Analyzed social media performance, adjusted strategies for optimal engagement, and maintained consistent posting schedules.
- Collaborated with marketing to produce visually appealing graphics and organized virtual property tours.
Sales Consultant
Autosavvy
01.2021 - 01.2023
- Ranked consistently in the top 5 among 25 sales representatives, achieving #3 in 2023.
- Honored as Salesperson of the Month on multiple occasions.
- Built a loyal client base, generating over $750,000 in vehicle sales in 2022.
- Assisted in onboarding and training new sales representatives, enhancing team performance.
Shift Supervisor
CVS Health Retail
01.2020 - 01.2021
- Supervised and trained a team of five, ensuring adherence to corporate standards.
- Managed schedules and inventory for peak productivity and efficiency.
- Maintained compliance with company policies, safety standards, and labor regulations.
- Handled cash, prepared deposits, and managed daily reporting.
Sales Consultant
CVS Health Retail
01.2018 - 01.2020
- Increased store membership sign-ups by 15% through effective loyalty program promotion.
- Managed cash registers, restocked shelves, and consistently met or exceeded sales goals.
- Drove customer satisfaction by resolving inquiries and maintaining an organized store environment.
Education
High School Diploma - Honors
Godinez Fundamental High School
01-2019
Associates - Medical Sonography
Orange Coast College
01-2021
Associate of Science - Petroleum Engineering
HCC
Houston, TX06-2026
Skills
- Microsoft Office: Proficient in Microsoft Word, Microsoft Teams, and Microsoft Outlook
- Google Workspace: Skilled in Google Docs and Google Slides (formerly PowerPoint equivalent)
- Web Browsers: Experienced with Microsoft Edge and Google Chrome for web-based tasks and research
- Property Management: Proficient in Rent Dynamics, MRI, SuiteSpot, OnSite, and Bluemoon
- Customer Service: Strong ability to build rapport, quickly address concerns, and ensure resident satisfaction
- Sales & Leasing: Skilled in apartment leasing, property tours, and closing deals
- Market Research: Experienced in competitive analysis and staying updated on local trends
- Contract Management: Adept at preparing and managing lease agreements with regulatory compliance
- Problem-Solving: Proficient in resolving resident issues and collaborating on complex challenges
- Time Management: Capable of multitasking, including managing tours, applications, and inquiries
- Sales Expertise: Proven success in automotive sales, consistently exceeding targets
- Product Knowledge: In-depth understanding of vehicle models, features, financing, and market competition
- Negotiation Skills: Effective in closing mutually beneficial deals
- Upselling & Cross-Selling: Skilled in enhancing deal value through feature promotion
- Team Collaboration: Coordinated effectively with finance, service, and management teams
- Attention to Detail: Ensured accuracy in documentation, compliance, and customer transactions
Languages
Spanish
Native or Bilingual
Timeline
Leasing Consultant & Social Media Representative
IMT Uptown Post Oak – IMT Residential
01.2023 - Current
Sales Consultant
Autosavvy
01.2021 - 01.2023
Shift Supervisor
CVS Health Retail
01.2020 - 01.2021
Sales Consultant
CVS Health Retail
01.2018 - 01.2020
High School Diploma - Honors
Godinez Fundamental High School
Associates - Medical Sonography
Orange Coast College
Associate of Science - Petroleum Engineering
HCC