Adriana Haller
Minneapolis,MN
Summary
Detail-oriented professional with extensive experience in customer service and retail operations. Demonstrated ability to manage transactions, maintain inventory, and improve customer engagement through active listening and tailored solutions. Proven track record in enhancing customer satisfaction by resolving issues promptly and fostering a collaborative team environment. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
Roseville
05.2023 - Current
- Versatile Front-of-Store Experience: Efficiently handled roles in Drive Up, Check Lanes, Guest Service Desk, and Self-Checkout
- Drive Up Operations: Processed and delivered online grocery orders, using handheld devices for quick order fulfillment
- Checkout and Customer Interaction: Engaged with guests during checkout, scanning items and managing transactions using the POS system, while maintaining a friendly and professional demeanor
- Guest Service Interaction: Handled returns and exchanges at the guest service desk, addressing customer inquiries and resolving issues to enhance overall guest satisfaction
- Communication Skills: Fostered positive relationships with guests through effective communication and problem-solving, contributing to a welcoming store environment
Cashier/Kitchen Staff
Mitska's Market
Ely
05.2021 - 09.2021
- Food Preparation: Assisted in food preparation, including washing dishes and assembling sandwiches for display
- Food Service: Served customers, cleared dishes, and maintained cleanliness in dining areas
- Store Operations: Stocked grocery sections and operated the cash register, ensuring efficient transactions
- Store Management: Trusted to oversee store operations during the owner's days off, demonstrating reliability and responsibility
- Cleaning and Maintenance: Performed end-of-day cleaning to uphold store standards and ensure a welcoming environment
Cashier
Ely's Old Fashioned Candy Shoppe
Ely
05.2021 - 09.2021
- Customer Transactions: Efficiently operated the cash register, providing excellent service and checking out customers
- Product Knowledge: Leveraged knowledge of candy history and facts to engage customers and enhance their shopping experience
- Inventory Management: Monitored candy stock levels and restocked items as needed to ensure product availability
- Store Opening and Closing: Responsible for opening the store, managing daily operations, and ensuring proper closing procedures, including cleaning and securing the premises
Cashier
SuperOne Foods
Duluth
10.2020 - 05.2021
- Customer Interactions: Efficiently processed transactions, operated the cash register, and provided exceptional service to enhance customer satisfaction
- Inventory Management: Stocked and organized products on the shelves, ensuring product availability and optimal presentation; maintained organization in the bakery section
- Team Collaboration: Worked closely with team members to facilitate smooth operations and support nightly clean-up efforts
- Problem Solving: Addressed customer inquiries and resolved issues promptly, contributing to a positive shopping experience
Education
Bachelor's Degree - Psychology
University of Minnesota - Twin Cities
Minneapolis12-2025
High School Diploma -
Proctor High School
Duluth06.2021
Skills
- Active Listener
- Attention to Detail
- Microsoft Office
- Customer Service
- Team Collaboration
- Problem Solving
- POS Systems Proficiency
- Time Management
Hobbies and Interests
- Listening to music
- Watching movies
- Reading books
- Traveling to new places around the world
Languages
- Native English Speaker
- Spanish Learner
Timeline
Guest Advocate
Target
05.2023 - Current
Cashier/Kitchen Staff
Mitska's Market
05.2021 - 09.2021
Cashier
Ely's Old Fashioned Candy Shoppe
05.2021 - 09.2021
Cashier
SuperOne Foods
10.2020 - 05.2021
Bachelor's Degree - Psychology
University of Minnesota - Twin Cities
High School Diploma -
Proctor High School