Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Websites
References
Timeline
Generic

Colette Walker

Winona,MN

Summary

Outgoing student pursuing flexible part-time employment with day and/or evening shift options, as well as weekends. Hardworking employee with customer service, multitasking and interpersonal skills. Devoted to giving every guest a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
Winona, MN
07.2021 - Current
  • Greeted customers and provided assistance to ensure a positive shopping experience.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Maintained cleanliness standards throughout the store area.
  • Invited guests to join loyalty programs and special promotions to stay connected.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Answered customer inquiries regarding store policies and procedures.
  • Resolved customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store promotions and advertised items.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Operated equipment such as scanners to process transactions accurately.
  • Monitored sales floor activity to identify potential theft or fraud issues.
  • Completed closing shift tasks such as: Removing cash from register, putting in start funds for the following day, closing down registers and self-checkout machines, staying late to put money into the safe and closing down the store with a manager.

Education

GED -

Ged Testing
Winona, MN
06-2024

Skills

  • Friendly
  • Responsible
  • Leadership
  • Teamwork
  • Level Headed
  • Communication
  • Active Listener
  • Customer Service
  • Emergency Response
  • Cash handling experience

Affiliations

  • Babysitting
  • Poetry and writing
  • Art
  • Music and Dance
  • Reading

Accomplishments

  • Chosen as a Link Crew Leader in high school by teacher nomination for being a kind, helpful, and positive example for others. Link Leaders are students who were recognized and recommended for their exceptional skills by a Teacher or Peer. They prepare for, help, and guide new Freshman by having regular meetings with assigned groups, keeping in contact, and other similar needs.
  • Was a member of the Cultural Youth Organization called 'Our Voices'. Helped plan and perform in events for things like Juneteenth, and attended weekly meetings. At the events I read my own poetry/speeches, presented art for sale, participated in group songs and dance, helped with makeup, hair, and wardrobe, and anything else when needed.
  • Participated in a 3-week program by Great River Shakespeare Festival called 'Shakespeare for Young Designers' where we got to explore scenic design, costume design, and production strategies in the context of Shakespearean text. Students learn from and work alongside professionals to explore and develop their own approach to storytelling through design. I personally designed and drew outfits for the characters, tying into my own theme of the elements (fire, water, etc.) mixed with business casual; as well as a hand-made collage board to accompany it when showcasing.
  • Was excepted into the AVID college program in 9th grade and continued as a member until the middle of 11th grade.

Languages

English
Professional

References

References available upon request.

Timeline

Guest Advocate

Target
07.2021 - Current

GED -

Ged Testing

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Colette Walker