Adriana Hayes
Conroe,TX
Summary
Medical sales professional with a proven track record at Results Physiotherapy, consistently exceeding revenue targets by over 107%. Expertise in customer relationship management and sales strategy development, driving market growth through effective communication and clinical knowledge. Strong ability to build partnerships that enhance business performance and client satisfaction.
Overview
9
9
years of professional experience
Work History
Physician Account Representative
SimonMed Imgaging
06.2024 - Current
- Responsible for building relationships with physicians and office staff, while providing education and customer resources to increase revenue.
- Focusing on expanding business potential within the territory and meet & exceed established goals.
- Call points include neurology, orthopedic, pain, primary care, Ob/Gyn, pediatric, and hospital groups to aggressively grow market share within assigned territory.
Medical Sales Account Manager
Results Physiotherapy
06.2022 - 06.2024
- Confidentially and persuasively guide the sales process, building business relationships with customers and community leaders.
- Recommend strategies for sales approach and provide market feedback to the Marketing Department.
- Collaborate with Clinical/Regional Directors and Marketing Staff to increase prospecting potential.
- Surpassed monthly goals, producing at over 107%, recognized as a top producer in Texas.
- Successfully opened three new clinics. Achieving financial success, exceeding revenue targets within the first six months.
- Recipient of Results/Upstream PT 2023 President's Club Award.
Community Liaison
Altus Hospice
06.2021 - 06.2022
- Promoted Altus Hospice's unique program and services in accordance with established policies and procedures.
- Responsible for growing the census and being a positive reflection of the hospice program.
- Developed territory in a short period, surpassing monthly goals.
Hospice Consultant
Good Shepherd Hospice
09.2020 - 06.2021
- Planned, organized, and promoted public and professional awareness of the company while increasing census and territory growth.
- Conducted in-services on hospice services for physicians, civic groups, churches, nursing homes, and other appropriate groups.
- Produced at 175% in the first quarter with the company, recognized as the top rookie of the month for the first six months.
Community Liaison
At Home Quality Care
06.2019 - 03.2020
- Managed referrals and admissions generated through assigned hospitals and territories.
- Designed and managed marketing strategies for assigned accounts, becoming the 'Go-To' provider for large assisted living facilities.
Home Health Coordinator
Brookdale Home Health
03.2018 - 06.2019
- Marketed Brookdale's services to physicians, hospitals, nurses, insurance companies, and assisted living communities.
- Achieved top 10% in the company nationwide.
Inside Sales Representative
Conversio Health
12.2017 - 03.2018
- Conducted patient intake QA, courtesy calls to patients and physicians, and RX follow-up with physician offices.
- Awarded a bonus as the only new hire with the highest conversion rate.
Staff Development Coordinator
Five Star Senior Living/Windsong Home Health
03.2017 - 10.2017
- Coordinated referrals for over 30 physicians and nearly 15 hospitals to ensure maximum patient and provider satisfaction.
- Led the development of a scheduling format that increased revenue and decreased overhead.
Education
Skills
- Medical terminology
- Documentation compliance
- Patient education
- Treatment planning
- Clinical assessment
- Customer relationship management
- Sales strategy development
- Problem solving
- Data-driven decision making
- Relationship building
- Patient care
- Medical expertise
- Healthcare regulations
- Clinical judgment
- Patient safety
- Professional networking
- Assessment skills
- Assessing needs
- Sales analytics
- Closing techniques
Languages
Spanish
Full Professional
Timeline
Physician Account Representative
SimonMed Imgaging
06.2024 - Current
Medical Sales Account Manager
Results Physiotherapy
06.2022 - 06.2024
Community Liaison
Altus Hospice
06.2021 - 06.2022
Hospice Consultant
Good Shepherd Hospice
09.2020 - 06.2021
Community Liaison
At Home Quality Care
06.2019 - 03.2020
Home Health Coordinator
Brookdale Home Health
03.2018 - 06.2019
Inside Sales Representative
Conversio Health
12.2017 - 03.2018
Staff Development Coordinator
Five Star Senior Living/Windsong Home Health
03.2017 - 10.2017