Kianna Richards

• Oversaw appointment scheduling and patient check-in to enhance office efficiency. Managed documentation and ensured accurate verification of insurance details. Facilitated copay collection to streamline financial processes.

Coordinated appointment scheduling and patient check-in to support office operations. Assisted with documentation and verified insurance details for accuracy. Collected copays to facilitate financial transactions.

Oversaw appointment scheduling and patient check-in to enhance office efficiency. Managed documentation and ensured accurate verification of insurance details. Facilitated copay collection to streamline financial processes.

• Facilitated high-volume customer calls to enhance overall customer experience through precise information delivery.

• Supervised and supported children's daily activities and development.

• Handled checkout procedures, ensuring accurate and timely transactions.

• Achieved high customer satisfaction by efficiently processing transactions and actively engaging with customers on the sales floor.

• Oversaw customer interactions to enhance shopping experience. Managed store upkeep and inventory presentation to ensure optimal conditions.

• Assisted customers with shopping needs and inquiries. Maintained cleanliness and organization of store and merchandise. Supported team in creating a welcoming shopping environment.