ADRIANA IBARRA
FRESNO
Summary
Motivated individual with a strong drive to utilize skills and experience to achieve success. Eager to contribute to a dynamic team environment, take on new challenges, and exceed expectations. Proven track record of delivering high-quality results. Ready to make a positive impact and drive innovation within the organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
Domino's Pizza
01.2025 - Current
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Handled cash transactions accurately, maintaining financial integrity during each shift.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Amazon Flex Driver
Amazon
01.2024 - 10.2024
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
- Provided exceptional customer service by addressing concerns and answering questions promptly and professionally.
Certified Nursing Assistant
Willowcreek
08.2023 - 05.2024
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste.
- Conducted regular rounds to monitor patients’ physical and mental status throughout shifts.
- Documented patient information and care activities in electronic health record.
Certified Nursing Assistant
California Armenian Home
02.2022 - 12.2022
- Vital signs Assist patients with Activities of Daily Living Assist with Transfers and ambulating Report and document any changes Cared for patients over 55
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Built rapport with patients and families, providing emotional support during difficult times.
Certified Nursing Assistant
Willowcreek
03.2021 - 10.2021
- Assist patients with ADL Vital signs Skilled nursing facility Cared for patients over the age of 55
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Online Personal Shopper/Overnight Stocker
Walmart
09.2019 - 05.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Cambridge High School
Fresno, CA06-2016
Skills
- Bilingual
- Motivated
- Responsible
- Patient
- Compassionate
- Empathetic
- Companionship and Emotional Support
- Documenting Behaviors
- Dementia and Alzheimer’s Knowledge
- Positive attitude
- Customer service
Certification
- Former CNA - Certified Nursing Assistant - California, expired (2024)
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Delivery Driver
Domino's Pizza
01.2025 - Current
Amazon Flex Driver
Amazon
01.2024 - 10.2024
Certified Nursing Assistant
Willowcreek
08.2023 - 05.2024
Certified Nursing Assistant
California Armenian Home
02.2022 - 12.2022
Certified Nursing Assistant
Willowcreek
03.2021 - 10.2021
Online Personal Shopper/Overnight Stocker
Walmart
09.2019 - 05.2020
High School Diploma -
Cambridge High School
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