Adriana Lange
Winona,MN
Summary
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor - Preventive Cardiology
Mayo Clinic
Rochester , MN
04.2022 - Current
- Integrated the Clinical Exercise Physiologist and Stress Technician group under one direct report.
- Created Assistant Supervisors for each group.
- Coach and mentor 48 direct reports.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.Collaborate with nursing partners to improve workflows and efficiency.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Collaborate and manage the Cardiac Rehabilitation Program and ensure that we meet all the requirements to continue to be a certified program.
- Manage existing resources to ensure all work areas are effectively and efficiently staffed.
- Manage patient access for the Stress Center and for Cardiac Rehab.
- Collaborate and implemented a New Care Team Model in Cardiac Rehab to allow for consistency, predictability and access for both patients and staff
- Collaborated in the implementation of the Co-Director's for Cardiac Rehab and provided guidance and direction to subordinates regarding job duties and responsibilities.
- Performed monthly checks to ensure practice needs are met.
- Conducted weekly/monthly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
Supervisor of the Cardiac Stress Technician
Mayo Clinic
Rochester , MN
08.2019 - 04.2022
- Directed and supervised team of 23 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Collaborated with other departments to coordinate workflow processes between teams.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Education
High School Diploma -
St Charles High School
Saint Charles, MN05-1993
Some College (No Degree) -
Rochester Community And Technical College
Rochester, MNSkills
- Staff Management
- Process Improvement
- Strategic Planning
- Inventory Control
- Data Analytics
- Business Development
- Schedule development
- Operations Management
- Goal-Oriented
- Staff Development
- Training and mentoring
Languages
Spanish
Native/ Bilingual
Certification
- Certified Rhythm Analysis Technician
- Change Management Practitioner - Mayo Clinic PROSCI® Practitioner
- Mayo Clinic Quality Academy – Bronze and Silver level
- Basic Life Support
References
References available upon request.
Timeline
Supervisor - Preventive Cardiology
Mayo Clinic
04.2022 - Current
Supervisor of the Cardiac Stress Technician
Mayo Clinic
08.2019 - 04.2022
High School Diploma -
St Charles High School
Some College (No Degree) -
Rochester Community And Technical College