Adriana Long
Plant City,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Loan Processor
Cardinal Financial
Patchogue, New York
08.2024 - 05.2026
- Reviewed loan applications for accuracy and completeness.
- Verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
- Communicated with customers via telephone or email to obtain additional documentation.
- Provided excellent customer service while responding promptly to inquiries from applicants, lenders and brokers.
- Utilized Microsoft Excel, Office, and Word for data management and document preparation.
- Document Management
- Google Sheets/ Google Docs
- Fast typing (60 WPM)
Retail Manager
Pookies little britches
Corning, New York
01.2020 - 05.2024
- Managed daily retail operations ensuring excellent customer service.
- Trained and supervised team members to enhance performance and teamwork.
- Developed visual merchandising strategies to improve store presentation.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Conducted regular audits of consignment inventory to identify discrepancies and resolve issues.
- Trained new staff on consignment processes, inventory management systems, and best practices.
- Time management
Education
GED -
OCM BOCES
Syracuse, NY03-2018
Skills
- Fast typing (60 WPM)
- Microsoft Word/Excel
- Google Sheets/Docs
- Organization
- Application processing
- Document verification
- Time management
- Compliance tracking
- Risk evaluation
- Customer service
Timeline
Loan Processor
Cardinal Financial
08.2024 - 05.2026
Retail Manager
Pookies little britches
01.2020 - 05.2024
GED -
OCM BOCES