ADRIANA ADAUTO
El Paso TX
79938 El Paso,TX
Summary
A compassionate and hard-working professional, providing excellent customer service and administrative duties, desiring to contribute to day-to-day operations within an organization where I can expand and apply my knowledge and skills.
Overview
9
9
years of professional experience
Work History
CUSTOMER CARE SPECIALIST
Best Buy
11.2020 - 08.2022
- Answer incoming calls, provide information, transfer calls
- Schedule appointments for consultations, deliveries, or services
- Calculate and quote charges for possible purchases or services
- Solicit sales of new or additional services or products
- Resolve customer grievances or designate to correct department for further investigation.
DOCUMENT PROCESSOR
K12
07.2019 - 10.2020
- Processed required student enrollment documents according to state and school guidelines, including FERPA
- Assisted in various audits of rejected documents to expedite the enrollment process
- Open, read, route, and distribute incoming e-mails including important student information
- Conduct searches to find needed information, using such sources as the internet
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
DIET CLERK
La Grange Memorial Hospital
04.2013 - 05.2017
- Observe patient food intake and report progress and dietary issues to dietician
- Obtain and evaluate dietary histories of individuals to plan nutritional programs
- Plan menus, diets, or guide patients or families in food selection, and preparation based upon nutritional needs and established restrictions
- Supervise food production and service, assist dieticians in food
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Education
Associate - Science
ULTIMATE MEDICAL ACADEMY
Clearwater, FLA.S - Medical Administrative
Skills
- Communication
- Computer skills
- Customer Service Excellence
- Active listening
- Attention to detail
- Critical thinking
- Empathy
- Administrative skills
- HIPAA
- Time management
Timeline
CUSTOMER CARE SPECIALIST
Best Buy
11.2020 - 08.2022
DOCUMENT PROCESSOR
K12
07.2019 - 10.2020
DIET CLERK
La Grange Memorial Hospital
04.2013 - 05.2017
Associate - Science
ULTIMATE MEDICAL ACADEMY
A.S - Medical Administrative
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