Alyssa Ross

Motivated pre-veterinary student at the University of Wisconsin-Madison with a strong passion for animal care and veterinary medicine. Known for being detail-oriented and organized, I bring extensive experience in customer service, office administration, and animal handling. My ability to efficiently manage multiple tasks and foster positive relationships with clients and colleagues has been instrumental in my success. Dedication to collaborating with like-minded professionals to make a positive impact on the lives of animals and their owners.

• Assisted with youth wrestling tournaments and coached elementary-aged athletes at local youth programs.
• Volunteered in childcare at the Greater Marinette-Menominee YMCA, contributing to childhood development initiatives.
• Actively babysits and pet-sits for family and community members, building trust and reliability.

Dog walking and pet sitting (5+ years), Experience with shelter operations, including cleaning, feeding, and animal intake, Understanding animal behavior and basic veterinary support tasks., 3+ years in retail and client-facing roles, Conflict resolution and effective communication with diverse clients, Strong phone etiquette and digital issue resolution, Appointment scheduling, inventory management, and task prioritization, Proficient in Microsoft Office Suite and basic customer management software, Supervising children of all ages in home and daycare settings, Planning age-appropriate activities to promote development, and Classroom assistance and experience with youth athletic programs.