Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Perform patient education on cardiac testing and procedures, as well as placement of holter monitor devices.
Coordinate referrals
Obtain medication prior authorizations
Maintain accurate documentation in Athena while ensuring HIPAA compliance.
Maintain patient exam rooms, and medical supply inventory.
Train and mentor newly hired CCMAs, and precept Medical Assistant students during their clinical rotations.
Assist with coverage for other clinics within the facility
ER Admitting Clerk
Three Crosses Regional Medical Center
Las Cruces, NM
09.2023 - 03.2025
Obtaining and inputting patient demographic information for proper claim processing and medical chart documentation
Using the verified information to register patients in Cerner with the ACCESS management or FIRSTNET applications ensuring all registrations are audited for quality
Distribution of hospital literature and ensure all consents for treatment are obtained
Collection of patient co-payments, deductibles, and bad-debt balances
Reconciling cash box and daily deposits
Verifying and obtaining insurance information, eligibility and prior authorizations including but not limited to knowledge of ICD-10 codes
Providing excellent customer care during patient check-in and discharge
Answering multi-line phone system and working with clinical staff to page emergency codes, and rapid response calls via intercom system
Providing coverage for call-ins to Emergency Room registration department and Hospital registration department.
Certified Medical Assistant
New Mexico Cardiac Care & New Mexico Cardiovascular Associates
12.2021 - 06.2023
Obtaining and inputting patient demographics for proper claim processing and medical chart documentation
Verifying and obtaining insurance eligibility, authorizations, including but not limited to knowledge of CPT codes and ICD-10 codes
Collection of co-payments, deductibles, and bad debt balances
Reconciling cash boxes and daily deposits
Scheduling patients for office appointments, diagnostic imaging services, inpatient and outpatient surgical procedures
Maintaining and proper distribution of patient medical records
Maintaining and proper distribution of provider on-call schedules
Maintaining and coordination of proper scheduling for the heart team
Maintaining inventory of medical supplies
Answering multi-line phone system
Providing timely customer service
Patients check in and check out
Clinical medical assistant duties including but not limited to patient triage, medication reconciliation, reconciliation of patient medical chart and history
Obtaining patient vitals
Performing EKG's.
Lead Medical Assistant
Rio Grande Urology
11.2021 - 12.2021
Verifying and obtaining insurance authorizations, including but not limited to knowledge of CPT codes and ICD-10 codes
Scheduling in office procedures and follow up appointments
Scheduling diagnostic imaging and outpatient surgical procedures
Maintaining and proper distribution of patient medical records
Maintaining and proper distribution of medical supplies
Clinical medical assistant duties including but not limited to patient triage, medication reconciliation, reconciliation of patient medical chart and history, monthly medication injections, monthly foley and super pubic catheter changes
Clinical medical assistant duties including but not limited to proper sterile set up for in office procedures performed by the medical provider
Addressing patient's questions and concerns.
PCO & Intake Coordinator
Matrix Home Care Services
09.2021 - 10.2021
Processing Incoming Referrals and continuation of care orders
Entering client demographic, and insurance information
Maintaining intake logs
Obtaining insurance authorizations, summary of benefits, and eligibility
PCO Coordinator duties including but not limited to coordinating with the PCO Team Lead to ensure clients scheduled approved hours were covered, overseeing caregivers and PCO Team lead for the PCO program
Coordinating caregiver work schedules
Onboarding and hiring of new caregivers
Assisting with the PCO program billing
Entering PCO billing into client files
Maintaining up to date caregiver and client files
Entering and maintaining payroll for PCO Caregivers.
Lead Certified Medical Assistant
New Mexico Cardiac Care & New Mexico Cardiovascular Associates
Las Cruces, NM
01.2019 - 09.2021
Obtaining and inputting patient demographics for proper claim processing and medical chart documentation
Verifying and obtaining insurance eligibility, authorizations, including but not limited to knowledge of CPT codes and ICD-10 codes
Collection of co-payments, deductibles, and bad debt balances
Reconciling cash boxes and daily deposits
Scheduling patients for office appointments, diagnostic imaging services, inpatient and outpatient surgical procedures
Maintaining and proper distribution of patient medical records
Maintaining and proper distribution of provider on-call schedules
Maintaining and coordination of proper scheduling for the heart team
Maintaining inventory of medical supplies
Answering multi-line phone system
Providing timely customer service
Patients check in and check out
Clinical medical assistant duties including but not limited to patient triage, medication reconciliation, reconciliation of patient medical chart and history
Obtaining patient vitals
Performing EKG's.
ER Registration Clerk
Mountain View Regional Medical Center
09.2017 - 12.2018
Patient intake into the emergency room
Obtaining and inputting patient demographics for proper claim processing
Verifying patient insurance information and eligibility of benefits
Collection of co-payments
Collection of bad debt balances
Obtaining consents for patient treatment and billing
Providing on call coverage when needed
Reconciling of cash box.
Education
Associate of Science - Health Sciences
Dona Ana Community College
Las Cruces, NM
05-2026
High School Diploma - undefined
Centennial High School
05-2015
Skills
Windows
Microsoft Office
EKG
Athena Health experience
Cerner, ACCESS Management, FIRST NET experience
MedHost experience
MediTech experience
HIPAA Compliance
Healthcare ethics
Time Management
Problem-Solving
Teamwork
Medical team collaboration
Attention to Detail
Problem-solving abilities
Multitasking
Adaptable and Flexible
Organizational Skills
Certification
National Healthcareer Association - Certified Clinical Medical Assistant
American Heart Association - CPR: BLS
Handle with Care
LANGUAGES
Spanish
Full Professional
Timeline
Certified Clinical Medical Assistant
Mountain View Heart and Vascular Center
03.2025 - Current
ER Admitting Clerk
Three Crosses Regional Medical Center
09.2023 - 03.2025
Certified Medical Assistant
New Mexico Cardiac Care & New Mexico Cardiovascular Associates
12.2021 - 06.2023
Lead Medical Assistant
Rio Grande Urology
11.2021 - 12.2021
PCO & Intake Coordinator
Matrix Home Care Services
09.2021 - 10.2021
Lead Certified Medical Assistant
New Mexico Cardiac Care & New Mexico Cardiovascular Associates
01.2019 - 09.2021
ER Registration Clerk
Mountain View Regional Medical Center
09.2017 - 12.2018
High School Diploma - undefined
Centennial High School
Associate of Science - Health Sciences
Dona Ana Community College
Certifications
National Healthcare Association - Certified Clinical Medical Assistant
American Heart Association - CPR: BLS
Handle with Care
Refrences
Dr. Charles Dow, MD, FACS - Mountain View Regional Medical Center, Las Cruces, NM, 575-635-0690
Dr. Wilfredo Crespo-Velez, MD, FACS - Doctors Hospital of Laredo, Laredo, TX, 917-940-1774
Amanda Escarcega, RN, CEN - ER Charge RN - Three Crosses Regional Hospital, Las Cruces, NM, 575-496-4462
Certified Clinical Medical Assistant (CCMA)/ Manager at Elder care solutionsCertified Clinical Medical Assistant (CCMA)/ Manager at Elder care solutions
Certified Medical Assistant/ Medical Office Coordinator at Surgical Care of North TexasCertified Medical Assistant/ Medical Office Coordinator at Surgical Care of North Texas