Adriana Martinezova
Miami Lakes
Summary
Results-driven Retail Leader with extensive experience in sales, operations, merchandising, and employee development. Led teams to foster positive store culture and deliver exceptional customer experiences while ensuring efficient daily operations. Specialized in visual merchandising, enhancing brand presence through innovative product presentation and maintaining alignment with brand mission and values.
Overview
2027
2027
years of professional experience
Work History
Selling and Service Coach
Nike Factory Store
Sweetwater
02.2026 - Current
- Implemented S.O.L.E approach to enhance strategic decision-making process.
- Analyzed athlete performance data to provide tailored feedback and support.
- Mentored specialists on effective communication and training methods.
- Facilitated one-on-one coaching sessions to tailor support according to individual athlete needs.
- Trained staff on product knowledge and sales techniques to elevate customer interactions.
- Collaborated with management to implement service improvement initiatives.
- Conducted regular performance observations and provided constructive feedback to employees in the moment.
- Trained, coached, and mentored specialist to ensure success in their roles and implementation of trainings.
Team and Culture Coach
Nike
Sweetwater
2025 - 2026
- Managed employee onboarding and orientation processes for new hires.
- Assisted with payroll processing by verifying timekeeping records.
- Coordinated daily schedules for multiple teams to optimize coverage and support operational goals.
- Collaborated with team members to prioritize urgent tasks and deadlines.
- Developed and maintained employee schedules to ensure proper coverage of shifts.
- Oversaw candidate screening and selection processes to secure qualified talent aligned with team needs.
Visual Merchandising Coach
Nike
Sweetwater and Sunrise
2019 - 2025
- Collaborated with cross-functional teams to streamline inventory management processes, enhancing overall efficiency.
- Trained staff on effective merchandising techniques and product knowledge for improved sales support.
- Created seasonal and promotional displays to maximize sales and profits.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Executed multiple projects simultaneously while coordinating and prioritizing tasks to meet deadlines and objectives.
- Conducted regular audits of store inventories to ensure size compliance across all departments, supporting effective merchandising.
- Delegated work to staff, setting priorities and goals.
Operational Excellence Coach
NIke
Sweetwater
2023 - 2024
- Managed daily warehouse operations and coordinated team activities.
- Monitored staff performance, pinpointed improvement areas, and facilitated targeted training.
- Trained new staff on equipment usage and back of house procedures.
- Tracked shipments with logistics software, ensuring timely delivery and accurate reporting.
- Organized workshops to promote athlete development and engagement.
Education
Associate of Arts -
Miami Dade College
Miami, FLSkills
- Sales forecasting
- Customer engagement
- Performance analysis
- Training facilitation
- Staff Mentoring
- Team building
Languages
Spanish
Professional
Timeline
Selling and Service Coach
Nike Factory Store
02.2026 - Current
Team and Culture Coach
Nike
2025 - 2026
Visual Merchandising Coach
Nike
2019 - 2025
Operational Excellence Coach
NIke
2023 - 2024
Associate of Arts -
Miami Dade College