Adriana M Brown

• I currently for an in-home care agency for individuals that receive Medicaid/ Home Health where I receive inbound call from patients, caregivers and health plan professionals. I provide first call resolution where empathy is the main skill that is expressed also active listening and problem-solving.

Daily work includes accomplishing:

• Multiple screens / Accepting inbound calls
• Schedule changes for CGs /PTs
• Schedule PTs Telehealth
• Update/Create PTs/CGs records
• Route / Log /Transfer calls
• HIPPA Verification

I clean guests rooms and public areas as needed to maintain a clean hotel facility.

Daily work include accomplishing:

• Making Beds /Mopping / Sweeping / Vacuuming/ Dusting / Deodorizing/ Restroom / Replenishing Amenities /Stocking Linen Rooms
• Keeping an accurate record of all clean rooms properly to aide management

I greet customers with a smile. I direct patrons to tables using seating system. I also Answer inbound calls to assist with

• Scheduling new party and banquet reservations
• Placing over the phone to go orders

Daily work includes accomplish:

• Ensuring accurate ; timely orders by interaction with BOH.
• Handle all cash register and CC payments; Follow all procedures for different transactions in POS system.
• Prepping kitchen for day and after every shift turn in report to aide management.

• Greet each customer with a smile.
• Handle all cash register and CC payments; Follow all procedures for different transactions in POS system.
• Answer questions about products, discounts and membership programs.
• Merchandise stocking pricing and placement.
• Ensure accurate record of each transaction to aide management.

• Warehouse work / Production / Assembly
• Adhere to all order details provided ; utilize time allocated for an order
• Keep accurate record for orders to aid management

Daily Work include accomplishing:

• Picking / Packing / Labeling / Shipping products
• Q/A inspection needed to maintain product integrity

• Warehouse work/ Production / Assembly
• Adhere to all order details provided ; utilize time allocated for an order
• Keep a record for orders to aid management

Daily Work include accomplishing :

• Picking / Packing / Labeling / Shipping products
• Q/A inspection was needed to maintain product integrity

I provide seniors with nurse assistance to aide in daily living activities that are set up by their health plan professionals.

• HIPPA adhere to proper care of clients protecting their sensitive information.
• Reporting any concerns to management/ Turning in paperwork in a timely fashion to help aide management.

Daily activities provided for patients to accomplish :

• Travel for clients to grocery stores pharmacies and doctor appointments,
• medication reminders,
• light housekeeping,
• meal preparation,
• bathing, assistance with dressing

I provide seniors with nurse assistance to aide in daily living activities that are set up by their health plan professionals.

• HIPPA adhere to proper care of clients protecting their sensitive information.
• Reporting any concerns to management/ Turning in paperwork in a timely fashion to help aide management.

Daily activities provided for patients to accomplish :

• Travel for clients to grocery stores pharmacies and doctor appointments,
• medication reminders,
• light housekeeping,
• meal preparation,
• bathing, assistance with dressing

I greet customers with a smile. I direct patrons to tables using seating system. I also Answer inbound calls to assist with

• Scheduling new party and banquet reservations
• Placing over the phone to go orders

Daily work includes accomplish:

• Ensuring accurate ; timely orders by interaction with BOH.
• Handle all cash register and CC payments; Follow all procedures for different transactions in POS system.
• Prepping kitchen for day and after every shift turn in report to aide management.

I created daily activities and lesson plans for the class.

Following daily state required records and procedures to maintain a safe environment for children.

Daily work includes accomplish:

• Answer company phone providing information for all inquiries.
• Properly record the check in & check out of each child. / Keep professional relationships with parents to keep them updated on updates / concerns.
• Process payments in POS system.
• Utilize materials such a books toys learning devices for lessons
• Meal Prep/ Meal Times /Restroom Breaks/Outdoors Recess/ Nap Time
• Cleaning/Sanitizing