Adriana Mena
Chicago,IL
Summary
Experienced Human Resource Professional with a history of improving operations and problem-solving. Strengths include streamlining HR processes for maximum efficiency, effectively addressing complex HR issues, building relationships to achieve shared goals, and utilizing technology to enhance HR capabilities. Passionate about driving positive change and committed to excellence, ready to apply expertise and contribute to organizational success.
Overview
14
14
years of professional experience
Work History
Human Resource Generalist
Lifeway Foods
07.2020 - 01.2024
- Played a pivotal role in switching HRMS systems twice between ADP and Paycom.
- Successfully managed active Open Enrollment annually, conducting benefit presentations across various locations and completed 98% of employee enrollments.
- Facilitated the transition of 401K providers from ADP to TransAmerica, assisting employees with registration and holding information presentations.
- Collaborated with department supervisors to develop accurate job descriptions.
- Processed all payroll, reports, and timekeeping tasks for a team of 400 employees across various geographic locations.
- Effectively handled all FMLA requests, garnishments, and Worker's Compensation claims.
- Organized various leadership and safety trainings, including CPR Certification, Hazmat Training, Worker's Compensation process, and scheduling modules across various locations.
- Oversaw the full employee life cycle by recruiting, onboarding, and executing exit interviews to all employees across multiple locations.
- Provided guidance and training to department supervisors on employee relations and disciplinary actions.
- Recommended and executed department policy and procedures relating to human resources activity.
- Provided resolution to complex and confidential issues.
- Coached and educated management throughout the organization on appropriate guidelines for maintaining a legally-compliant workplace.
- Established strong working relationships with health insurance brokers and systems analysts to effectively identify and resolve any health or administrative issues.
Office Administrator
J. Tuchten Wholesale / GDS Garage Door Supplies
08.2012 - 02.2020
- Served as a liaison between employees and departments, providing support and guidance to overcome obstacles and promote communication.
- Prepared billing invoices, created purchase orders, and ensured accurate freight costs were included.
- Analyzed inventory levels, coordinated with sales and warehouse teams to ensure accuracy.
- Provided accounts payable/receivable support, including payment processing and report generation.
- Implemented a functional filing system, scanned documents, and managed billing inquiries.
- Established new customer accounts and processed orders through various channels.
- Created product estimates, managed customer accounts, and input payments.
- Ensured audit compliance by maintaining confidential files.
Human Resources Team Lead
Sears Holdings Company
06.2010 - 08.2012
- Processed payroll and maintained accurate timekeeping records for a team of 500 employees.
- Administered all hiring procedures and new hire onboarding.
- Oversaw the recruitment process, including conducting group interviews to identify top talent.
- Established employee compliance by enforcing company policies and procedures.
- Resolved customer problems and complaints.
- Processed employee termination paperwork at direction of store manger.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Bachelor of Science - Human Resources Management & Psychology
Lewis University
Romeoville, IL2011
Skills
- HRMS (ADP & Paycom)
- Policy & Procedures Compliance
- HRMS Implementation
- Employee Onboarding
- Payroll Management
- Americans with Disabilities Act (ADA)
- Family and Medical Leave of Absence
- Employee Relations
- Judgment and Decision-Making
- Labor Union Compliance
- Microsoft Office & Google Suite
- Benefits Administration
- Workers' Compensation
- Employee Recruitment
- Full Employee Life Cycle
- Staff Training/Development
Timeline
Human Resource Generalist
Lifeway Foods
07.2020 - 01.2024
Office Administrator
J. Tuchten Wholesale / GDS Garage Door Supplies
08.2012 - 02.2020
Human Resources Team Lead
Sears Holdings Company
06.2010 - 08.2012
Bachelor of Science - Human Resources Management & Psychology
Lewis University