Hi, I’m
Adriana Noble
Palm Bay,FL
Summary
Highly skilled and energetic Treatment Coordinator dedicated to efficient and effective versatility to perform both administrative and clinical duties as needed. Compassionate and dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and excels at identifying client needs and concerns to improve treatment compliance strategies and overall service.
Overview
9
years of professional experience
1
Certification
Work History
River Oak Dental - Family, Cosmetic & Restorative Dentistry
Dental Assistant/Treatment Plan Coordinator
03.2023 - 02.2024
Job overview
- Documented patient dental health information, medical history, and vital signs for future reference.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Scheduled and confirmed patient appointments.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Treatment Coordinator/Patient Relations
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines.
Solid Bite
Dental Assistant/Patient Financial Coordinator
09.2022 - 03.2023
Job overview
- Staged tray for procedures by arranging dental instruments and equipment.
- Designed dental report card to explain patient dental health status and treatment plans.
- Sterilized rooms and prepped equipment and instruments for new patient exams.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient X-rays and images for review by dentist.
Princeton Restorative & Implant Dentistry
Office Manager/Schedule Coordinator
04.2015 - 08.2022
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Created, maintained and updated filing systems for paper and electronic documents.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed office operations while scheduling appointments for all providers.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Coordinated office events and meetings, special projects and managed schedules ensuring timely execution for all participants.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained computer and physical filing systems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Dental Assisting Institute of Melbourne, Palm Bay, FL
EFDA from Dental Assisting
06.2023
Lincoln Technical Institute , Philadelphia, PA
RMA from Medical Assisting
06.2011
Skills
- Dental Software Management
- Relationship Building
- Disinfection and Sterilization
- Patient Scheduling
- Customer Service
- Restorative Dentistry Support
- Clinical Support
- Dentrix Practice Management Software
- Office Management
Accomplishments
Licensed Dental Assistant Certification, X-Ray license.
Associates Degree, Medical Assisting & Administrative Technology: EKG, vitals, injections and venipuncture, urinalysis, medical terminology, medical and dental administrative software, anatomy & physiology, CPR certified
Certification
EDFA and X-Ray License - 6/2023
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Dental Assistant/Treatment Plan Coordinator
River Oak Dental - Family, Cosmetic & Restorative Dentistry
03.2023 - 02.2024
Dental Assistant/Patient Financial Coordinator
Solid Bite
09.2022 - 03.2023
Office Manager/Schedule Coordinator
Princeton Restorative & Implant Dentistry
04.2015 - 08.2022
Dental Assisting Institute of Melbourne
EFDA from Dental Assisting
Lincoln Technical Institute
RMA from Medical Assisting
EDFA and X-Ray License - 6/2023
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