Adriana Paulino
Newark
Summary
My name is Adriana Paulino, I'm 22 years old. I've been in this country for about 11 years, which I'm very grateful for because it allowed me to study and get my high school diploma. I enrolled in college and only completed two years of studies. Later, I decided not to continue my studies because I realized I was doing something I didn't want to do. Besides, I'm very grateful for this job because thanks to the opportunity my manager gave me, I've been working there for five years. I'm a reliable key holder who fosters customer satisfaction and increases positive feedback. I offer an unparalleled commitment to service, sales, and reliability. I plan, delegate, and follow up on tasks, assignments, and activities to meet expectations and objectives.
Any help will be appreciated. (cidalia)
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Coustumer service key holder/Cashier Assistant
Easy Pickings
NEWYORK
04.2021 - 03.2026
- Opened and closed store, ensuring security and proper procedures.
- Assisted customers with product inquiries and provided exceptional service.
- Managed cash register operations, handling transactions accurately and efficiently.
- Maintained store merchandise layout, ensuring attractive visual presentation.
- Trained new staff on operational procedures and customer service standards.
- Monitored inventory levels, restocking items as needed to meet demand.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Replenished merchandise displays throughout the store as needed.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Verified accuracy of register tills at beginning and end of shift.
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted customers with product selection and resolving complaints.
- Ensured store was opened and closed in a timely manner according to company policies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Handled customer inquiries and complaints with professionalism and patience.
- Collaborated with team members to improve customer service experiences.
Education
Newark Tech High School
Newark, NJSome College (No Degree) - Medical Assistant
Essex County College
Newark, NJSkills
- Cash handling
- Store opening
- Inventory management
- Visual merchandising
- Customer service
- Sales reporting
- Team collaboration
- Staff training
- Conflict resolution
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Process optimization
- Product demonstrations
- Team training and development
- Team member development
- Drawer counting
- Daily reporting
- Inventory monitoring
- Customer service management
- Bank deposits
- Opening and closing coordination
- Training and mentoring
- Alarm systems
- Store maintenance
- Customer satisfaction
- Customer engagement
- Staff coaching and training
Languages
English
Professional
Spanish
Full Professional
Timeline
Coustumer service key holder/Cashier Assistant
Easy Pickings
04.2021 - 03.2026
Newark Tech High School
Some College (No Degree) - Medical Assistant
Essex County College