Adriana Perez
Line Cook - All Stations
Alsip,IL
Summary
Dynamic leader and skilled food handler with a proven track record at Superdawg Drive In. Excelled in customer service and safe food handling, enhancing customer satisfaction and ensuring health compliance. Trained teams, managed inventory efficiently, and achieved notable repeat business through meticulous attention to customer needs and proactive problem-solving. Demonstrates exceptional multitasking and team motivation abilities.
Overview
5
5
years of professional experience
Work History
Food Handler
Superdawg Drive In
06.2020 - Current
- Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
- Trained new staff on food preparation and safety procedures.
- Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
- Supported kitchen staff in daily operations, including prep work, cooking, and dishwashing as needed to ensure seamless service.
- Ensured high-quality customer experiences by promptly addressing any concerns or complaints regarding food preparation or presentation.
- Received, unpackaged and stored incoming food deliveries.
- Assisted in inventory management, ensuring adequate stock levels and timely reordering of supplies.
Waitress
Superdawg Drive In
06.2020 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Manager
Superdawg Drive In
06.2023 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Correctly calculated inventory and ordered appropriate supplies.
Education
High School Diploma -
J. Sterling Morton East High School
Cicero, IL06-2022
Skills
- Safe food handling
- Customer Order Management
- Health and Safety Compliance
- Stock organization
- Opening and closing procedures
- Cross-contamination prevention
- Food preparation techniques
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Exploring various forms of art, such as 3D/sculptor, painting, and pencil shading, to nurture creativity and personal growth
- Crafting and DIY Projects such as pinata making and poster boards
- Participate in basketball, volleyball, soccer, and softball as recreational activities to maintain physical fitness
- Embracing outdoor adventures such as going for a walk on a trail or heading to the park
- Strategy Games
- Personal Development and Self-Improvement
- Watching Movies and TV Shows
Timeline
Manager
Superdawg Drive In
06.2023 - 07.2024
Food Handler
Superdawg Drive In
06.2020 - Current
Waitress
Superdawg Drive In
06.2020 - Current
High School Diploma -
J. Sterling Morton East High School
Similar Profiles
Dominick PalmerDominick Palmer
Volunteer at TUSD School Events, Food Drive, Clothes DriveVolunteer at TUSD School Events, Food Drive, Clothes Drive
Bijay KhadkaBijay Khadka
Care Driver at Adroit Driver, Hop Skip Drive and Kango DriveCare Driver at Adroit Driver, Hop Skip Drive and Kango Drive
Keyona BryantKeyona Bryant
Utility Worker at MetroHealth Medical Center 2500 Metro Health DriveUtility Worker at MetroHealth Medical Center 2500 Metro Health Drive