Adriana Ramirez
Oxnard,CA
Summary
Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.
Overview
24
24
years of professional experience
Work History
Medical Assistant
Kaiser Permanente
Ventura, California
01.2007 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Responded to patient callbacks and phone-in prescription refill requests.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Documented notes during patient visits.
Medical Biller
Buena Ventura Medical Group
12.2002 - 01.2007
- Assisted with collection efforts as needed including contacting patients via phone, mail or email for collection of past due balances due to insurance denials or patient responsibility amounts owed.
- Submitted claims to insurance companies.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Customer Service Representative
Nextel Cellular Communications
Camarillo, California
01.2001 - 12.2001
- Contacted customers about potential service upgrades, new services and account changes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Medical Assistant - Medical Technology
Center For Employment Training
Oxnard, CA11-2002
High School Diploma -
Hueneme High School
Oxnard, CA06-2000
Skills
- Phlebotomy
- Medical office administration
- Check-in coordination
- Patient-focused care
- Data entry
- CPR
- Vital signs monitoring
Timeline
Medical Assistant
Kaiser Permanente
01.2007 - Current
Medical Biller
Buena Ventura Medical Group
12.2002 - 01.2007
Customer Service Representative
Nextel Cellular Communications
01.2001 - 12.2001
Medical Assistant - Medical Technology
Center For Employment Training
High School Diploma -
Hueneme High School