Adriana Rangel Matute
St. Cloud,FL
Summary
Dynamic and results-oriented professional with a proven track record in asset management and assertive communication, honed across roles from Insurance Broker to Housekeeper Supervisor at Clean Tec Outsourcing LLC. Excelled in leadership, driving team performance, and enhancing service quality. Achieved top-rated sales performance through exceptional sales presentations and commission-based sales expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Broker
Self-employeed
Saint Cloud, FL
07.2024 - Current
- Developed insurance policies and programs to meet customer needs.
- Utilized industry software tools such as rating engines and quoting systems.
- Assessed client risk profiles and recommended appropriate coverage plans.
- Monitored the performance of existing accounts, including renewals and cancellations.
- Attended networking events to build new contacts in the industry.
- Identified opportunities for cross-selling additional products or services.
Associate
Amazon Services LLC
Davenport, FL
01.2021 - 10.2023
- Merchandise scanning
- Loading and unloading of pallets in trucks
- Operated equipment such as scanners and scales correctly during checkout process.
Housekeeper Supervisor
People First Services LLC
St Augustine, FL
01.2020 - 01.2021
- Managed housekeeping staff by recruiting, selecting and training employees; assigning and scheduling work; appraising performance; rewarding and disciplining employees.
- Ensured staff compliance with company policies and procedures.
- Inspected vacant rooms to ensure that they meet established standards prior to being rented out again.
- Implemented cost reduction initiatives without compromising on service quality or guest satisfaction.
- Encouraged team members to take initiative while maintaining high level of enthusiasm at workplace.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
Housekeeper Supervisor
Clean Tec Outsourcing LLC
01.2019 - 01.2021
- Managed housekeeping staff by recruiting, selecting and training employees; assigning and scheduling work; appraising performance; rewarding and disciplining employees.
- Ensured staff compliance with company policies and procedures.
- Monitored the quality of housekeeping services provided to guests.
- Conducted regular inspections of guest rooms, public areas and back-of-house areas for cleanliness, tidiness and safety standards.
- Supervised daily activities of housekeepers including room cleaning, linen stocking, laundry operations.
- Inspected vacant rooms to ensure that they meet established standards prior to being rented out again.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Verified each completed room against standard plans to maintain consistency.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Pre-cook, Cashier
Arepas el Cacao LLC
01.2019 - 01.2021
- In charge of opening and closing the store (Part Time)
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Cashier.
Education
Bachelor -
Tourism
Venezuela01.2003
Skills
- Leadership
- Assertive communication
- Asset Management
- Problem resolution
- Generating reports
- Teamwork
- Talented salesperson
- Commission-based sales experience
- Sales presentations
- Top-rated sales performance
Languages
- Spanish
- English
Certification
- Insurance License 02-15. LIFE INCL VAR ANNUITY & HEALTH
Timeline
Insurance Broker
Self-employeed
07.2024 - Current
Associate
Amazon Services LLC
01.2021 - 10.2023
Housekeeper Supervisor
People First Services LLC
01.2020 - 01.2021
Housekeeper Supervisor
Clean Tec Outsourcing LLC
01.2019 - 01.2021
Pre-cook, Cashier
Arepas el Cacao LLC
01.2019 - 01.2021
Bachelor -
Tourism