Adriana Reyes
Houston,TX
Summary
Dynamic professional with a proven track record in customer service and office organization, honed at Metal Construction Material. Excelled in team leadership and problem-solving, significantly enhancing operational efficiency. Skilled in Microsoft Word and adept at fostering customer engagement, I bring a confident approach to driving results and achieving company goals.
Overview
4
4
years of professional experience
Work History
Office Assistant
Metal Construction Material
Houston, Texas
11.2024 - Current
- Provided customer service, addressing inquiries and resolving issues promptly.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Completed and mailed contracts, invoices or checks.
Shift Leader
Patio By La Pasha
Houston
10.2023 - 11.2024
- Maintained cleanliness and organization of the work area to uphold company standards.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Implemented strategies to increase sales and improve service quality.
- Identified needs of customers promptly and efficiently.
Wait Staff Member
Casa Grandre Tex-Mex
Cairo, Georgia
04.2021 - 08.2022
- Provided exceptional service to high volume of daily customers.
- Discussed dining menu information to aid in decision process for senior residents.
- Served food and beverages to patrons and confirmed complete orders.
- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
Education
High School Diploma -
Cairo High School
Cairo, Georgia05-2022
Skills
- Customer service
- Office organization
- Calendar management
- Data entry
- Content creation
- Social media strategy
- Analytics interpretation
- Customer engagement
- Campaign management
- Trend analysis
- Team collaboration
- Schedule coordination
- Communication skills
- Team leadership
- Quality control
- Problem solving
- Organizational skills
- Google drive
- Microsoft Word
Timeline
Office Assistant
Metal Construction Material
11.2024 - Current
Shift Leader
Patio By La Pasha
10.2023 - 11.2024
Wait Staff Member
Casa Grandre Tex-Mex
04.2021 - 08.2022
High School Diploma -
Cairo High School