Adriana Reyes
Albert Lea,MN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Adult Protection
Mower County Health and Human Services
Austin, MN
05.2025 - Current
- Investigate and respond to reports of vulnerable adult maltreatment, evaluating physical, mental, and economic backgrounds.
- Conduct in-home assessments, risk assessments, and develop service plans to provide immediate protective services.
- Monitor and evaluate client progress, providing ongoing social work services such as referrals to outside agencies.
- Maintain detailed, confidential case records, narratives, and data for state-mandated reports.
- Work with local law enforcement, medical professionals, and the court system, including the potential to establish guardianship or conservatorship, as well as completing pre-petition screenings for commitments.
Developmental Disability Case Manager
Mower County Health and Human Services
Austin, MN
12.2022 - 05.2025
- Conduct MnCHOICES assessments and develop person-centered Coordinated Services and Support Plans (CSSP) based on individual needs and goals.
- Identify and link individuals to resources, including residential support, day training, habilitation, and employment services.
- Ensure providers are delivering services as authorized and monitor individual progress in meeting established goals.
- Advocacy & Support for individuals and families to understand their options and make informed decisions, protecting their rights and ensuring health and safety.
- Managed a caseload of 72 clients.
- Case records in accordance with state and federal laws, including the Social Services Information System (SSIS).
Youth Behavioral Health Case Manager
Zumbro Valley Mental Health/Olmsted County
Rochester, MN
10.2018 - 12.2022
- Provide voluntary services, linking families to social services, mental health, advocacy, and educational resources.
- Develop and implement individual and family service plans to address behavioral, emotional, or educational needs.
- Work with school personnel and the court system regarding truancy and school-related behavioral concerns.
- Provide family therapy, parent coaching, and intensive family interventions, often addressing parent-child conflicts.
- Performs crisis intervention and utilizes trauma-informed practices to support youth in the child welfare system.
Sexual Assault Response Coordinator
Crisis Resource Center of Steele County
Owatonna, MN
08.2017 - 08.2018
- Advocate for victims and witnesses of sexual assault, domestic violence, stalking, incest, child abuse, human trafficking and other crimes of violence by working with the Prosecuting Attorney, Law Enforcement and other agencies to provide a Coordinated Community Response.
- Keep victims/witnesses informed of their rights and the status of their cases.
- Facilitate initial interviews for victims/witnesses with the police, Prosecuting Attorney.
- Network with other agencies to serve clients comprehensively. Assist in developing and maintaining good working relationships with other agencies.
- Conduct intake interviews with clients; provide crisis intervention, counseling and advocacy to victims through the 24-hour hotline.
- Provide backup and mentoring to volunteers.
- Assist clients in making applications for housing, legal assistance, job services, social services and medical care. Provide transportation when necessary.
- Provide advocacy and emotional support to victims/witnesses during trial and other court proceedings. Act as a liaison with the judicial system. Provide for victim safety to and from court proceedings.
- Keep appropriate records of services provided.
Education
Master of Science - Social Work
Capella University
Minneapolis, MN12.2028
Master of Science - Criminal Justice
Capella University
Minneapolis, MN03.2022
Bachelor of Science - Criminal Justice
Mankato State University
Mankato, MN12.2017
Associate of Science - Law Enforcement
Riverland Community College
Austin , MN 05.2015
Skills
- Decision-making
- Critical thinking
- Dependable and responsible
- Flexible and adaptable
- Problem-solving
- Teamwork and collaboration
- Time management
- Excellent communication
- Active listening
Certification
- Minnesota Civil Commitment and Treatment Act Training-April 2026
- Adult Forensic Interview Training - August 2025
- Certified in Forensic Interviewing-August 2025
- Person Centered Thinking- February 2025
- Freeborn County Crime Victim's Crisis Center Training- November 24, 2015
LANGUAGES
Fluent in Spanish
Timeline
Adult Protection
Mower County Health and Human Services
05.2025 - Current
Developmental Disability Case Manager
Mower County Health and Human Services
12.2022 - 05.2025
Youth Behavioral Health Case Manager
Zumbro Valley Mental Health/Olmsted County
10.2018 - 12.2022
Sexual Assault Response Coordinator
Crisis Resource Center of Steele County
08.2017 - 08.2018
Master of Science - Social Work
Capella University
Master of Science - Criminal Justice
Capella University
Bachelor of Science - Criminal Justice
Mankato State University
Associate of Science - Law Enforcement
Riverland Community College