Adriana Reyes

• Greeted and seated guests promptly, ensuring a welcoming atmosphere.
• Managed reservation system, optimizing seating arrangements for efficient service flow.
• Coordinated with kitchen and wait staff to maintain smooth operations during peak hours.
• Assisted with menu explanations, enhancing guest experience through detailed descriptions.
• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and a friendly and warm presence throughout the dining experience.
• Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Answered phone calls to take orders, give information and document reservations.
• Seated patrons based on guest preferences and seating availability.
• Handled cash management tasks, including balancing registers at the beginning and end of shifts.

Certifications:

Level 2 Non-Commissioned Security Officer Training

FEMA IS-0904: Active Shooter Prevention - You Can Make a Difference

29th Annual Crime Stoppers Campus Safety Conference - 16hrs of training by the Office of the Governor - Texas Department of Safety