Casey Bentley
Laveen,USA
Summary
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service/ Cashier
Cold Stone Creamery
07.2022 - 09.2025
- Prepared and served ice cream creations with accuracy, speed, and attention to quality standards.
- Operated cash register, processed payments, and handled customer transactions efficiently.
- Provided friendly and engaging customer service, building rapport with guests and creating regular customers to enhance overall store experience.
- Maintained a clean and organized work environment, following health and safety guidelines.
- Contributed to a positive team atmosphere while ensuring customer satisfaction.
- Provided exceptional customer service by greeting and assisting customers in a friendly and efficient manner
- Operated cash register accurately, handling cash transactions with precision
- Maintained cleanliness of the ice cream shop, including wiping down counters, tables, and equipment
- Prepared various flavors of ice cream cones, sundaes, milkshakes, and other frozen treats according to customer preferences
- Managed inventory levels by restocking supplies as needed to ensure smooth operations during peak hours
- Authorized to work in the US for any employer
Sales Associate
Girly - Girlz
07.2019 - 07.2020
- Greeted and welcomed customers upon arrival, providing a warm and friendly atmosphere
- Assisted customers in selecting beauty products, enhancing overall shopping experience.
- Maintained product displays and ensured all items were stocked and organized.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Organized and facilitated engaging birthday party activities for children, enhancing overall guest satisfaction.
- Enhanced customer satisfaction by providing exceptional service during birthday party events.
- Assisted in the successful setup and breakdown of party spaces, ensuring timely transitions between events.
Education
High School Diploma -
Primavera
Tempe, AZ05-2023
Skills
- Customer service
- POS systems
- Building positive relationships with customers and regulars
- Efficiency
- Hospitality/creating a welcoming environment
- Greeting guests
- Order taking
- Cleanliness
- Money handling
- Team collaboration
- Complaint handling
- Guest relations
Certification
Food Handler Certification
Languages
English
Interests
- Backpacking and Hiking
- I enjoy cooking for friends and family gatherings
- Adventure Travel
- Passionate about balancing physical health with mental and emotional wellness
- Drawing and Painting
- Animal Welfare Advocacy
Timeline
Customer Service/ Cashier
Cold Stone Creamery
07.2022 - 09.2025
Sales Associate
Girly - Girlz
07.2019 - 07.2020
High School Diploma -
Primavera