Adriana Reyes Soto
Everett,WA
Summary
Hardworking employee enthusiastic about learning and pursuing opportunities to learn new skills and contribute to group success. Offers strong relationship-building and problem-solving abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sales Consultant
NOVUS Inc
Cayey, PR
09.2022 - 05.2024
- Responded to telephone and in-person requests for information.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained current knowledge of store promotions and highlighted sales to customers
Waitress
Don Julio Mexican Kitchen & Tequila Bar
Orlando, FL
09.2019 - 09.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Greeted new customers, discussed specials, and took orders.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Cashier
JW Service Station
Jayuya, PR
01.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma -
Josefina Leon Zayas
Jayuya, PR05.2018
Skills
- Customer Service
- Interpersonal communication skills
- Performance Improvement
- Attention to Detail
- Goal-Driven
- Friendly and Helpful
- Team Cooperation
- Reliable and Responsible
- Honest and Dependable
Languages
Spanish
Native or Bilingual
Timeline
Sales Consultant
NOVUS Inc
09.2022 - 05.2024
Waitress
Don Julio Mexican Kitchen & Tequila Bar
09.2019 - 09.2020
Cashier
JW Service Station
01.2019 - 08.2019
High School Diploma -
Josefina Leon Zayas