Adriana Ribeiro
Pawtucket,RI
Summary
I am a Sophomore in the Film, Media/Communications program at the Community College of Rhode Island. I have limited experience working in professional settings. However, I have worked on my school projects and assignments that have given me experience in all aspects of the film industry like screenwriting, directing, talent search, cinematography, editing, and some producing experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Forever 21
North Attleboro, MA
09.2023 - Current
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Wait Staff Member
Chelos
Rumford, RI
10.2020 - 01.2023
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Arts - Film, Media/Communications
Community College of Rhode Island
Warwick, RI05.2024
High School Diploma -
William E. Tolman High School
Pawtucket, RI06.2022
Skills
- Detail-oriented
- Takes direction well
- Strong interpersonal skills
- Works well under pressure
- Leadership
- Fast learner
- Team-oriented
- Critical Thinker
- Intellectual Curiosity
- Strong Time Management Skills
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Certification
- Computer Science Certificate, The Artemis Project, Brown University - 7/2018
- Rhode Island Silver Seal Of Biliteracy In Portuguese- 5/2022
- Rhode Island Honor Society - 5/2022
- The National Society of High School Scholars - 7/2021
- Young Writers Creativity Award, Talent for Writing, For An Original Piece of Creative Writing That Was Selected For Publication In a Young Writers' Anthology - 2022
Affiliations
CCRI Filmmakers Club - Founding Member - Secretary, Treasurer - 9/2023
Timeline
Sales Associate
Forever 21
09.2023 - Current
Wait Staff Member
Chelos
10.2020 - 01.2023
Associate of Arts - Film, Media/Communications
Community College of Rhode Island
High School Diploma -
William E. Tolman High School