Vanessa Galindo
Las Vegas,NV
Summary
Store Manger/Retail Sales Associate with more than 4 years in the retail industry. Areas of expertise include sales, highly dependable with the willingness to learn. Fast learner who enjoys bringing a positive energetic attitude to work daily and highly focused and determined to get any task assigned to me completed. Customer relations and inventory management. Successful in completing all tasks in a timely manner. Results-oriented with exceptional communication and strong background in customer service.
Overview
11
11
years of professional experience
Work History
Sales Associate
Scrubs Etc.
3110 North Rainbow Blvd. 89108
08.2012 - Current
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Cleaned, mopped, sanitized all restrooms.
- Vacuumed and dusted store daily.
- Cleaned all mirrors and windows daily.
- Alerted customers to upcoming sales events and promotions.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Supervised and directed all merchandise and shipment processing.
- Preserved a perfect attendance record.
- Helped customers with questions, problems and complaints in person and via telephone.
- Stocked shelves and supplies and organized displays.
- Organized racks and shelves to maintain the visual appeal of the store.
Store Manager
Scrubs Etc.
3110 North Rainbow Blvd. 89108
04.2013 - Current
- Continued to do all the above while being Store Manger as well.
- Strengthened company\'s business by leading implementation of different ideas to sale, make deliveries.
- Trained, coached and monitored staff to ensure smooth adoption of new program.
- Worked directly with hospital departments, clients, management toachieve best customer services possible.
- Hired and trained 4 members staff.
- Cleaned and organized the store, including the checkout desk and displays.
- Cleaned, mopped, sanitized all restrooms.
- Vacuumed and dusted store daily.
- Cleaned all mirrors and windows daily.
- Answered questions regarding the store and its merchandise.
- Demonstrated use and care of merchandise.
- Greeted customers and ascertained customers needs.
- Maintained records related to sales.
- Prepared sales slips and sales contracts.
- Helped customers with questions, problems and complaints in person and via telephone.
- Stocked shelves and supplies and organized displays.
- Organized racks and shelves to maintain the visual appeal of the store.
- Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of the store.
- Instructed staff on appropriately handling difficult and complicated sales.
- Generated repeat business through exceptional customer service.
- Organized store merchandise racks by size, style and color.
- Negotiated prices, discount terms and all transportation arrangements for merchandise.
Education
High School Diploma - undefined
Odyssey Charter school
2012
Skills
- Customer-oriented
- Retail sales
- Credit card transactions
- Computer literate
- Cleanliness
- Detail-oriented
- Fast Learner<font style="line-height: 15;"> </font>
- Results-oriented
- Dependable
- Active listening skills
- Skilled problem solver
- Multi-tasking ability
- Conscientious<font style="line-height: 15;"> </font>
- Strong interpersonal skills
- Takes direction well
- Problem solving
Timeline
Store Manager
Scrubs Etc.
04.2013 - Current
Sales Associate
Scrubs Etc.
08.2012 - Current
High School Diploma - undefined
Odyssey Charter school