Summary
Overview
Work History
Education
Skills
Timeline
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Adriana Rivas Ramos

Houston,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Brings excellent organizational skills and talent.

Overview

2
2
years of professional experience

Work History

Receptionist Assistant

Ellison Senior Living
02.2022 - 06.2023
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Reduced errors and discrepancies by meticulously verifying orders with customers
  • Provided exceptional customer service by addressing customer concerns professionally and courteously, contributing to a welcoming atmosphere.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance

CSR

The Jonez Group
01.2021 - 12.2021
  • Managed high call volumes and effectively multitasking in a fast-paced environment.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Improved office efficiency by organizing and streamlining filing systems.

Education

HS Diploma -

Benjamin O. Davis High School
Jourdanton, TX
06.2024

Skills

  • Organization
  • Telephone skills
  • Administrative Support
  • Customer Service
  • Attention to Detail
  • Punctual and Reliable
  • Fluent Bilingual

Timeline

Receptionist Assistant

Ellison Senior Living
02.2022 - 06.2023

CSR

The Jonez Group
01.2021 - 12.2021

HS Diploma -

Benjamin O. Davis High School

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Adriana Rivas Ramos