Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Adriana Rivera

Adriana Rivera

Madera,CA

Summary

Results-oriented professional with 12.5+ years of experience and a proven knowledge of asset management, design and development, leasing management, while ensuring high-quality products are delivered to new clients.

Overview

17
17
years of professional experience

Work History

Portfolio Manager

Granville Homes
10.2013 - Current
  • Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, and residential properties.
  • Maintain the Granville Home product and image within the community by providing positive experiences and overcoming negative experiences.
  • Walk new properties and units making sure they are built within set plans and the expectations set by CEO.
  • Create positive experience with new homeowners and tenants to ensure they are repeat customers.
  • Create workflows to ensure any liabilities or customers dis satisfaction is addressed in a efficient manner.
  • Maintain positive relationships with trades and vendors
  • Prepare detailed budgets and financial reports for properties.
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
  • Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
  • Act as liaisons between on-site managers or tenants and owners.
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
  • Assess rental market, researching rental trends for future builds.
  • Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
  • Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
  • Review rents to ensure that they are in line with rental markets.

Supervising Property Manager

Pacifica Real Estate Services
10.2012 - 10.2014
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
  • Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
  • Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
  • Review rents to ensure that they are in line with rental markets.

Property Manager

Aspen Square Management
03.2009 - 06.2012
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
  • Prepare detailed budgets and financial reports for properties.
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
  • Market vacant space to prospective tenants through leasing agents, advertising, or other methods.

Education

A.A - Liberal Studies

Fresno City College
Fresno, CA
06.2003

B.A - Liberal Studies

California State University, Fresno
Fresno, CA
06.2003

Skills

  • Proficient in Yadi and Appfolio
  • Efficient at multitasking
  • Conflict resolution
  • Ability to manage a large staff

Accomplishments

Department maintains a 4.8 out of 5 rating for customer service satisfaction while under my management.

Department maintains a 4.6 out of 5 Yes they would refer our product to others while under my management.

Timeline

Portfolio Manager

Granville Homes
10.2013 - Current

Supervising Property Manager

Pacifica Real Estate Services
10.2012 - 10.2014

Property Manager

Aspen Square Management
03.2009 - 06.2012

B.A - Liberal Studies

California State University, Fresno

A.A - Liberal Studies

Fresno City College