Adriana Rivera
Madera,CA
Summary
Results-oriented professional with 12.5+ years of experience and a proven knowledge of asset management, design and development, leasing management, while ensuring high-quality products are delivered to new clients.
Overview
17
17
years of professional experience
Work History
Portfolio Manager
Granville Homes
10.2013 - Current
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, and residential properties.
- Maintain the Granville Home product and image within the community by providing positive experiences and overcoming negative experiences.
- Walk new properties and units making sure they are built within set plans and the expectations set by CEO.
- Create positive experience with new homeowners and tenants to ensure they are repeat customers.
- Create workflows to ensure any liabilities or customers dis satisfaction is addressed in a efficient manner.
- Maintain positive relationships with trades and vendors
- Prepare detailed budgets and financial reports for properties.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Act as liaisons between on-site managers or tenants and owners.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Assess rental market, researching rental trends for future builds.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Review rents to ensure that they are in line with rental markets.
Supervising Property Manager
Pacifica Real Estate Services
10.2012 - 10.2014
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Review rents to ensure that they are in line with rental markets.
Property Manager
Aspen Square Management
03.2009 - 06.2012
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Prepare detailed budgets and financial reports for properties.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
Education
A.A - Liberal Studies
Fresno City College
Fresno, CA06.2003
B.A - Liberal Studies
California State University, Fresno
Fresno, CA06.2003
Skills
- Proficient in Yadi and Appfolio
- Efficient at multitasking
- Conflict resolution
- Ability to manage a large staff
Accomplishments
Department maintains a 4.8 out of 5 rating for customer service satisfaction while under my management.
Department maintains a 4.6 out of 5 Yes they would refer our product to others while under my management.
Timeline
Portfolio Manager
Granville Homes
10.2013 - Current
Supervising Property Manager
Pacifica Real Estate Services
10.2012 - 10.2014
Property Manager
Aspen Square Management
03.2009 - 06.2012
B.A - Liberal Studies
California State University, Fresno
A.A - Liberal Studies
Fresno City College