Summary
Overview
Work History
Education
Skills
Timeline
Generic

ADRIANA ROCI

IT Support Specialist
Tirana

Summary

Dynamic IT specialist with strong analytical and logical thinking skills, adept at solving complex problems and generating innovative solutions. Proven track record of self-organization and time management ensures efficient task completion, while collaborative experiences in team projects have honed leadership abilities and enhanced problem-solving capabilities. Passionate about technology and consistently seeking opportunities for professional growth and skill enhancement through dedicated learning. Committed to maintaining a healthy balance between professional responsibilities and personal development, embracing new experiences that foster both personal and career advancement.

Overview

1
1
year of professional experience
2
2
Languages

Work History

IT Support Specialist

CREDINS Bank
09.2024 - Current
  • PC Formatting.
  • Installation & Update of Programs.
  • Installation & Repair of Printer &Scanners.
  • Installation of Computers in Branches.
  • Familiarity with Networking.
  • Familiarity with Servers: Functioning of servers, Virtual Machine (Hyper-V), Remote Connection.
  • Email Management.
  • Creation of Active Directory.
  • Creation of Shared Folders on Windows Server.
  • Familiarity with CRM & IP Allowance.
  • Used ticketing systems to manage and process support actions and requests.

Frontend developer

Dominusoft Education
03.2024 - 04.2024
  • An intense two months internship where i became part of a project to create a fully functional website with all its necessary components using HTML,CSS & JavaScript programming languages.
  • With supervisions and assistance from the office manager
  • Certification
  • Utilized HTML, CSS, and JavaScript to create visually appealing and responsive web pages that met client requirements.
  • Coded using HTML, CSS, and JavaScript to develop features for both mobile and desktop platforms.

Education

Master of Science - Information Security

University of Tirana
Tirana, Albania
04.2001 -

Bachelor of Science - BUSINESS INFORMATICS

UNIVERSITY OF TIRANA
Tirana
04.2001 -

Skills

IT Support

Timeline

IT Support Specialist

CREDINS Bank
09.2024 - Current

Frontend developer

Dominusoft Education
03.2024 - 04.2024

Master of Science - Information Security

University of Tirana
04.2001 -

Bachelor of Science - BUSINESS INFORMATICS

UNIVERSITY OF TIRANA
04.2001 -
ADRIANA ROCIIT Support Specialist