Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Projects
Organizations
Timeline
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ADRIANA Rubalcaba

HENDERSON

Summary

Individual with a genuine passion for customer service and creating memorable experiences. With 4 years of experience working in fast-paced and high-end establishments, I possess strong interpersonal skills, attention to detail, menu knowledge, allowing me to deliver personalized recommendations to guests

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cocktail Server

Spearmint Rhino Las Vegas
06.2024 - Current
  • Provide exceptional service in a high-energy environment, enhancing guest experiences
  • Take and deliver orders accurately, ensuring guest satisfaction.

Presentation Server

Melissa Vargo productions
02.2024 - Current

Cocktail Server

Kamu Ultra Lounge
03.2024 - 08.2024
  • Greet and welcome guests with a friendly and professional demeanor
  • Take customer orders for bottle service and specialty craft cocktails.

Model Cocktail Server

Omnia Nightclub
09.2018 - 03.2020
  • Attend to all company related events and upcoming venues and changes in a timely manner
  • Maintained a Facebook, Twitter, Instagram page used for promoting club/events
  • Pose for venue photos to promote events
  • Maintain professional appearance standards as directed in the Hakkasan Group Hospitality Employee Handbook
  • Anticipate and accommodate all needs of the guests
  • Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner
  • Organize and prioritize service per appropriate service sequence
  • Up sell and suggestively sell menu items, celebration packages and beverages at all times
  • Possesses in-depth knowledge of all food and beverage menus, and the company
  • Follows all company procedures when providing bottle service

Education

Bachelor of Science - Nursing

Roseman University Health Sciences

Skills

    Positive attitude

    Team Player

    Strong Collaboration skills

    Friendly and personable

    Excellent Customer Service Skills

    Knowledge of Liquor, beer, wine, and spirits Strong communication skills

    Ability to upsell

Certification

Certificate Name

Hobbies and Interests

Interest

Projects

Project Name

Organizations

Organization Name

Timeline

Cocktail Server

Spearmint Rhino Las Vegas
06.2024 - Current

Cocktail Server

Kamu Ultra Lounge
03.2024 - 08.2024

Presentation Server

Melissa Vargo productions
02.2024 - Current

Model Cocktail Server

Omnia Nightclub
09.2018 - 03.2020

Bachelor of Science - Nursing

Roseman University Health Sciences
ADRIANA Rubalcaba