Courtney Steck

• Determined customer preferences to suggest appropriate cocktails and increase sales.
• Anticipated guest needs and provided proactive service.
• Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
• Maintained clean and organized bar area.
• Maximized sales of specials and allocated drinks by thoroughly promoting to customers and maintaining great salesmanship.
• Increased sales significantly by upselling higher-end products to customers.

• Engaged with consumers using education, passion and authenticity.
• Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
• Created, curated and managed published content for feed and stories across social media channels.
• Posted testimonials, promotional content and consumer experiences to social media platforms to garner comments and likes.
• Built relationships with other brand ambassadors and influencers to assist in social media strategy.
• Monitored and built social media following by maintaining solid online presence via community engagement.
• Collaborated with marketing team to create and implement promotional campaigns.
• Maintained clean, organized and professional work environment.
• Developed creative displays and signage to draw customers to products.

Shadowed and got a better understanding to do certain roles for future career in this area of work by:

• Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
• Handled private and confidential information in compliance with hospital policies and procedures.
• Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
• Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.