Adriana Steiner
Lima
Summary
Versatile Sales Clerk focused on productivity and delivering first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers. Drives brand loyalty through congenial interactions and mutually beneficial outcomes.
Overview
5
5
years of professional experience
2011
2011
years of post-secondary education
Work History
Customer Service Clerk
Bureau of Motor Vehicles
Lima
04.2023 - Current
- Processed customer applications and renewals for driver's licenses and vehicle registrations.
- Assisted customers with inquiries related to DMV policies and procedures.
- Maintained accurate records in the customer service database for all transactions.
- Addressed customer complaints and resolved issues promptly and professionally.
- Collaborated with team members to streamline office workflows and improve efficiency.
Manager
Taco Bell
Lima
02.2022 - 02.2023
- Supervised staff to ensure adherence to food safety and sanitation standards.
- Managed inventory levels and placed orders to maintain stock availability.
- Trained new team members on operational procedures and customer service techniques.
- Oversaw daily cash handling and ensured accurate financial transactions.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Shelf Stocker
Hobby Lobby
Lima
06.2021 - 02.2022
- Stocked shelves with merchandise following company guidelines and visual standards.
- Organized inventory in backroom to ensure efficient access and restocking.
- Assisted customers in locating products, enhancing their shopping experience.
- Collaborated with team members to complete daily stocking tasks efficiently.
- Monitored stock levels and reported shortages to management for timely replenishment.
- Maintained cleanliness and safety standards throughout the store environment.
- Assisted customers in locating merchandise on the sales floor.
Education
General Educational Development
Lima, OHSkills
- Customer service
- Complaint resolution
- Record maintenance
- Team collaboration
- Effective communication
- Attention to detail
- Money handling
Timeline
Customer Service Clerk
Bureau of Motor Vehicles
04.2023 - Current
Manager
Taco Bell
02.2022 - 02.2023
Shelf Stocker
Hobby Lobby
06.2021 - 02.2022
General Educational Development