Adriana Torreblanca
San Diego,CA
Summary
Results-driven professional prepared to bring blend of strategic vision and hands-on leadership to dynamic organization. Background includes managing multiple locations, driving operational improvements, and spearheading initiatives that align with company goals. Known for fostering team collaboration and consistently achieving results, with core skills in leadership and strategic planning.
Overview
10
10
years of professional experience
Work History
Regional Manager
Fiesta Auto Insurance
08.2014 - 11.2024
- Managed daily operations, ensuring compliance with policies and regulations
- Oversaw a team of insurance professionals, providing training and performance evaluations
- Developed and maintained relationships with clients and partners to optimize service delivery
- Ensured accurate documentation and processing of insurance claims and referrals
- Streamlined workflows to improve efficiency and customer satisfaction
- Implemented process improvements that increased efficiency and reduced processing times
- Provided exceptional customer service, enhancing client satisfaction and retention
- Trained and mentored staff to improve accuracy and compliance with regulations
Education
Associates - Criminal Justice
Brightwood College
01.2015
Skills
- Leadership & Team Management
- Vendor & Client Relations
- Operations & Workflow Optimization
- Employee Training & Development
- Customer Service & Conflict Resolution
- Administrative & Clerical Support
- Process Improvement & Efficiency
- Compliance & Regulatory Adherence
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- New business development
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Goals and performance
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Regional Manager
Fiesta Auto Insurance
08.2014 - 11.2024
Associates - Criminal Justice
Brightwood College
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