Celeste Cervantes
McFarland,CA
Summary
Dynamic professional with a proven track record at Fiesta Auto Insurance, adept in customer service and Excel proficiency. Excelled in creating engaging environments, whether in insurance or education, and boosted client satisfaction through innovative solutions. Skilled in bilingual communication and marketing, I bring a blend of hard and soft skills to drive success and collaboration.
Overview
2
2
years of professional experience
Work History
Insurance Agent
Fiesta Auto Insurance
Shafter, CA
09.2024 - 01.2025
- Generated reports detailing sales activities, client interactions, and progress towards goals.
- Provided customers with information regarding plan features, pricing, and availability.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
Daycare Teacher
Little Lambs Christian Learning Center
Odessa, Texas
05.2024 - 07.2024
- Created a positive classroom environment that encouraged learning and collaboration amongst peers.
- Provided feedback on performance and progress to parents and school administrators.
- Developed lesson plans, activities and assignments to help students master academic concepts.
- Collaborated with fellow teachers on developing innovative teaching approaches for curriculum delivery.
Assistant Manager
Dollar General
Odessa, TX
10.2022 - 05.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
Mcfarland High School
Mcfarland, CA06-2022
Skills
- Customer Service
- Lesson Planning
- Behavior Modeling
- Basic clerical knowledge
- Cleaning and sanitation
- Excel proficiency
- Bilingual in Spanish
- Advertising and marketing
Languages
Spanish
Native/ Bilingual
Timeline
Insurance Agent
Fiesta Auto Insurance
09.2024 - 01.2025
Daycare Teacher
Little Lambs Christian Learning Center
05.2024 - 07.2024
Assistant Manager
Dollar General
10.2022 - 05.2023
High School Diploma -
Mcfarland High School
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