Adriana Valencia
Mesa,AZ
Summary
Dynamic and dependable professional with a strong background in customer service. Proven ability to enhance customer satisfaction through effective communication and teamwork. Adaptable and self-disciplined, ready to contribute to team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Raising Canes
06.2024 - 10.2025
- Delivered exceptional customer service by accurately taking and fulfilling orders.
- Maintained cleanliness and organization of dining area and kitchen stations.
- Operated kitchen equipment safely to prepare food items according to company standards.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Assisted in training new crew members on operational procedures and safety protocols.
- Handled cash transactions accurately while adhering to cash management policies.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Sales Associate
Walmart
07.2023 - 05.2024
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Maintained organized sales floor by restocking merchandise and ensuring product displays met company standards.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction ratings.
- Monitored inventory levels regularly, identifying stock shortages and placing orders for timely replenishment.
- Implemented visual merchandising strategies that increased product visibility and attracted customer interest.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Nursing
Maricopa Community Colleges, Mesa Community College
Mesa, AZHigh School Diploma -
Mesa High School
05.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Attention to detail
- Self-discipline
- Team player
- Adaptability and flexibility
- Dependable and cooperative
Certification
Phlebotomist
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Raising Canes
06.2024 - 10.2025
Sales Associate
Walmart
07.2023 - 05.2024
Nursing
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Mesa High School