Summary
Overview
Work History
Education
Skills
Timeline
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Adriana Wong

New York,NY

Summary

Dynamic professional with proven customer service excellence at Trader Joe's and Crust N Fire, adept in maintaining high standards under pressure. Expertise in team collaboration and strong multitasking, enhanced by proficiency in Python and a basic fluency in Spanish. Demonstrated ability to improve customer satisfaction and foster positive work environments, showcasing reliability and a friendly demeanor. .

Overview

3
3
years of professional experience

Work History

Waitress

Crust N Fire
10.2023 - 05.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Trader Joe's Crew Member

Trader Joes
09.2022 - 09.2023
  • Worked register and cashier duties, stocking shelves, inventory, customer service and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register, as well as addressing customer needs in an effective manner
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Babysitting Children

Private Client
01.2021 - 08.2022
  • Babysat a now eleven year old for one and a half years on weekends and some week days, ensuring a fun, organized and safe environment for the child.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor of Science - Computer Science And Information Security B.S

John Jay College of Criminal Justice of The City University of New York
New York, NY
06.2026

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cash Handling
  • Order Taking
  • Reliability
  • Friendly and Respectful
  • C/C programming
  • Python knowledge
  • Java knowledge
  • Basic fluency in Spanish

Timeline

Waitress

Crust N Fire
10.2023 - 05.2024

Trader Joe's Crew Member

Trader Joes
09.2022 - 09.2023

Babysitting Children

Private Client
01.2021 - 08.2022

Bachelor of Science - Computer Science And Information Security B.S

John Jay College of Criminal Justice of The City University of New York

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Adriana Wong