Friendly Server with record of personable and professional service. Greets guests and explains daily specials to support decision-making. Energetic and reliable team player willing to work any shift.
Overview
6
6
years of professional experience
Work History
Bartender/Server
Oaked 110
Snowhill, Maryland
08.2023 - 09.2024
Operated POS systems and managed bar tabs to track revenue.
Greeted guests to provide warm welcome and promote good customer service.
Promoted warm, fun atmosphere for guests and team members.
Used beer, wine and cocktail knowledge to make recommendations.
Cleaned, organized and replenished supplies to maintain bar appearance.
Used proper pour methods to reduce waste and spills.
Delivered food and beverages promptly to customers.
Listened to guest needs and responded promptly for personalized service.
Hostess/Food Runner
Tall Tales Taphouse
Parsonsburg, Maryland
05.2021 - 08.2023
Greeted customers warmly upon arrival and escorted them to their tables.
Operated cash register accurately when handling payment transactions for guests' meals.
Ensured timely delivery of food orders from kitchen to guest tables.
Answered phone calls professionally and assisted callers with reservations or inquiries about restaurant's services and offerings.
Delivered food from kitchen to dining room tables to assist wait staff during peak hours.
Worked with servers to address guest needs.
Helped with kitchen opening and closing procedures, following checklist.
Hostess/To-go Specialist
Texas Roadhouse
Fruitland, MD
08.2018 - 09.2020
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.