Amanda Varela

•Provided exceptional customer service by engaging with guests, taking orders, and ensuring a welcoming atmosphere.

• Greet guests, providing menus and explaining specials.

•Handle cash and card transactions, providing correct change and processing payments accurately.

• Verified customer age requirements for alcohol purchases.

•Mix, garnish and served a wide range of alcoholic and non-alcoholic beverages according to standard recipes.

• Used suggestive selling techniques to promote add-on sales.

•Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

• Greet guests, providing menus and explaining specials
• Conduct ID verification for every customer, ensuring total compliance with legal age requirements
• Provided exceptional customer service by engaging with guests, taking orders, and ensuring a welcoming atmosphere
• Created custom cocktails and beverages based on customer preferences and special requests
• Mix, garnish and served a wide range of alcoholic and non-alcoholic beverages according to standard recipes
• Used suggestive selling techniques to promote add-on sales.

• Greet guests, providing menus and explaining specials
• Answering questions about the menu
• Maintain a clean and organized workspace, ensuring tables are set correctly
• Handle cash and card transactions, providing correct change and processing payments accurately
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity
• Trained new team members in cash register operations, stock procedures, and customer services
• Used suggestive selling techniques to promote add-on sales
• Verified customer age requirements for alcohol purchases
• Accepted cash and credit card payments, issued receipts, and provided change.

• Processed payments, booked appointments, and assisted in following appointments when needed
• Scheduled appointments for clients by booking time slots based on requested services and stylist availability
• Maintained client records within a computer system, gathering personal contact information, treatments needed and style preferences for use upon future visits.

• Developed and implemented strategies to enhance team performance, improve processes, and boost results
• Answered customer questions and took orders
• Monitored task completion to meet company standards for performance
• Packed fast food products in approved containers, cups, and bags.