Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Hi, I’m
Adriana C. Coronado
AR, AP, Billing, Collections
Kunkletown,USA
Work Preference
Summary
Medical Management, AR/AP, Billing, and Collections. Paralegal with one year experience working for a Local Law Firm. Areas of practice include Family Law, Real Estate, Probates, Estates, Wills, and Civil Law. Past work experience includes Real Estate Broker, Real Estate Affiliate Broker, and Property Manager. Volunteer work consists of CASA Nashville and NCRC (Nashville Conflict Resolution Center), CASA Lehigh Valley.
Overview
26
years of professional experience
1
Certification
Work History
New York LifeBethlehem, PA, USA
Senior Specialist, Group Benefit Somutions
12.2019 - Current
Job overview
- After the acquisition between NYL and Cigna, job responsibilities remained the same.
- Added responsibilities and continued training of employees.
- Continued contact with clients.
- Worked with other departments to help resolve different issues.
- Assisted in compiling training manuals SOP’s (Standard Operational Procedures)
- Ensures timely and accurate application of premium payment to policies.
- Resolves premium receipt discrepancies.
- Reviews, resolves, and processes miscellaneous items from various error reports.
- Maintains a standard number of items processed daily.
- Uses strong communication and interpersonal skills in researching and reconciling errors.
CignaBethlehem, PA, USA
Billing/Account Services Sr.Associate
02.2019 - 04.2019
Job overview
- Trained new hires on various systems to allocate payments after a month of training.
- Researched unidentified payments to properly allocate them.
- Met quotas set by management for daily allocations.
- Communicated with clients to get proper support for accurate allocations.
Mount Airy CasinoPocono Summit, PA, USA
Cashier, Cash Services
08.2018 - 02.2019
Job overview
- Issued cash advances to patrons.
- Handled large quantities of cash.
- Reconciled drawer at the end of shift to reports calculating all cash transactions.
- Emailed reports to owner for verification of daily transactions.
- Provided excellent customer service through daily interactions with patrons.
Pocono Manor Spa & ResortPocono Summit, PA, USA
Night Auditor
06.2018 - 07.2018
Job overview
- Reconciled hotel cashier transactions.
- Reviewed, organized, and compiled management reports.
- Audited and reconciled financial and statistical reports, including credit cards.
- Performed guest services agent duties, including check-in/out and switchboard.
- Served as manager on duty.
- Ensured overall guest satisfaction.
Fisher & Fisher Law Offices, LLCCresco, PA, USA
Paralegal
11.2016 - 01.2018
Job overview
- Drafted legal documents including post-nuptial agreements, pre-nuptial agreements, deeds, family settlement agreements, consents, waivers, divorce decrees, wills, self-representation forms, inheritance tax documents, letters to heirs, etc.
- Negotiated settlements on outstanding invoices for probate/estate clients.
- Reviewed case briefs drafted by attorney.
- Communicated with opposing counsel via verbal, written, email, facsimile, and mail.
- Conducted detailed client intakes and entered information into company database.
- Maintained ongoing communication with opposing parties from discovery to trial phase.
- Directed and coordinated law office activity, including delivery of subpoenas.
- Investigated facts and laws to determine cause of action and prepare cases.
- Created weekly reports of billable charges.
- Met daily goals set by the owner of the firm.
United Trust Realty & Mora & Coronado RealtyBrentwood/Nashville, TN, USA
Business Owner and Broker
04.2004 - 11.2014
Job overview
- Implemented and negotiated residential lease agreements.
- Managed lease terms including timely payments, property condition walkthroughs, notices, and deposit holding.
- Handled leasing, advertising, showings, walkthroughs, and communication with HOAs.
- Communicated with property owners and tenants.
- Maximized rental income while minimizing expenses through effective planning and control.
- Evaluated and recommended changes in rental pricing strategies.
- Secured applicants for tenancy.
- Addressed owner/tenant complaints and issues promptly.
- Served as V.P. and Property Manager for AFC Property Investments, LLC.
Various LocationsBrentwood/Nashville, TN, USA
Office Management, AR, AP, Billing, Collections
10.1999 - 09.2006
Job overview
- Managed accounts receivable/payable, billing, and collections.
- Ensured compliance with Medicare, Medicaid, and OSHA regulations.
- Educated staff on state and federal statutes, rules, and regulations.
- Composed accounting reports summarizing accounts payable data.
- Researched and resolved accounts payable discrepancies.
- Monitored payments due and contacted clients with past due balances.
- Assisted in establishing a medical clinic from the ground up in 2004.
- Met quotas for medical billing, collections, A/R, and claims adjudication.
- Handled claims processing and provider communications for 30 sites.
- Reconciled direct bill payor accounts and provided monthly billing reports.
Education
Liberty UniversityLynchburg, VA
Certificate from Paralegal Studies
01-2015
Belmont UniversityNashville, TN
Bachelor of Science from Liberal Studies with a concentration in Social Justice
01-2013
Skills
Self-Motivated
Quick Learner
Management: Residential Property & Medical Management
Mediation
Microsoft Software: Word
Microsoft Software: Excel
Microsoft Software: PowerPoint
Proficient at 10 key
Tabs
Computer Assisted Collections
Receivable Systems
Lotus 123
Microsoft Office
Circuit Order Management Systems
VAX System
Dalcon
Core Systems
Access
Application Extender
Wells Fargo
Oracle
GBA
FSCD-SAP
Image
GBS
Salesforce
Certification
CASA and Mediation
Timeline
Senior Specialist, Group Benefit Somutions
New York Life
12.2019 - Current
Billing/Account Services Sr.Associate
Cigna
02.2019 - 04.2019
Cashier, Cash Services
Mount Airy Casino
08.2018 - 02.2019
Night Auditor
Pocono Manor Spa & Resort
06.2018 - 07.2018
Paralegal
Fisher & Fisher Law Offices, LLC
11.2016 - 01.2018
Business Owner and Broker
United Trust Realty & Mora & Coronado Realty
04.2004 - 11.2014
Office Management, AR, AP, Billing, Collections
Various Locations
10.1999 - 09.2006
Liberty University
Certificate from Paralegal Studies
Belmont University
Bachelor of Science from Liberal Studies with a concentration in Social Justice