Adriana C Perez Romero
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills, hardworking with customer service, multitasking, and time management abilitie, devoted to giving every customer a positive and memorable experience, organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Instacart Shoppers
Dallas, TX
02.2020 - Current
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Handled merchandise in accordance with product handling standards.
- Notified customers of delays to decrease calls to support.
- Transported and safely delivered items to prevent damage or loss.
Life and Health Insurance Agent
Combined Insurance
Dallas, TX
01.2020 - 12.2020
- Responded promptly to customer inquiries and complaints in a professional manner.
- Actively participated in developing strategies for improving customer relations.
- Conducted market research to identify trends and opportunities in the industry.
- Developed customer relationships and ensured satisfaction with services.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
- Provided customer service to clients through phone and email communication.
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
- Implemented marketing strategies to attract new clients.
DELIVERY DRIVER
ALONTI CATERING
Allen, TX
03.2018 - 11.2020
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Received daily delivery instructions and route assignments from dispatch.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Notified customers of delays to decrease calls to support.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Transported and safely delivered items to prevent damage or loss.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Eurociencia
SURGICAL NURSE
CARACAS, VE
01.2016 - 12.2016
- Performed pre-operative skin preparations on patients prior to surgery.
- Participated in quality assurance activities designed to improve patient outcomes.
- Ensured that all of the necessary equipment was available before each procedure.
- Identified and assembled surgical trays for specific procedures.
- Reported any issues or concerns regarding patient safety or quality of care immediately to supervisor or charge nurse.
- Maintained a clean and safe environment for patients, staff, and visitors.
- Attended educational programs provided by the facility to stay abreast of new advances in healthcare technology.
- Disposed of contaminated materials in accordance with hospital policies and procedures.
- Assisted surgeons in the operating room by providing sterile instruments and supplies.
- Responded quickly to any emergency situations that arose in the operating room or recovery area.
- Observed body language, movement, and demeanor to anticipate surgeon's needs and maintain procedure sterility during operation.
- Consulted medical sources to gain knowledge of emerging and updated procedures and select equipment for procedures or treatments.
REGISTERED NURSE,
Instituto Docente De Urologia Valencia
Valencia, Carabobo
01.2015 - 12.2016
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Actively participated in quality improvement initiatives within the department.
- Provided emotional support and comfort to families during difficult times.
- Instructed patients on proper self-care techniques at home following discharge from the hospital.
- Assisted physicians during examinations or surgical procedures.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Monitored patients after surgery, answered questions, and provided home care strategies.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Monitored and managed various treatment and care interventions.
- Administered medications, tracked dosages, and documented patient conditions.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
Registered Nurse
PUNTO SALUD, VALENCIA, VENEZUELA
10.2014 - 12.2015
- Actively participated in quality improvement initiatives within the department.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Instructed patients on proper self-care techniques at home following discharge from the hospital.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Assisted physicians during examinations and surgical procedures.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Amazon Delivery Driver
Amazon Flex
Dallas, TX
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Notified customers of delays to decrease calls to support.
- Handled merchandise in accordance with product handling standards.
- Transported and safely delivered items to prevent damage or loss.
Education
Bachelor's - Science
U.D.O UNIVERSIDAD DE ORIENTE
DIPLOMA IN SURGICAL INSTRUMENTATION - SURGICAL INSTRUMENTATION
FUNDA U.C UNIVERSIDAD DE CARABOBO
VALENCIA, VEU.E COLEGIO NAZARET
Skills
- Medical terminology
- Bilingual
- Problem-Solving
- Teamwork and Collaboration
- Punctual and Reliable
- Excellent sense of direction
- Client Relations
- Treatment Preparation
- Surgical Assistance
- Equipment Sterilization
- Task Prioritization
- Effective Communication
- Medication and IV administration
- Procedure Room Preparation
- Interpersonal Communication
- Adaptability and Flexibility
- Critical Thinking
- Collecting vitals
- Delegation and Motivation
- Multitasking
- Problem-solving aptitude
- Problem-solving abilities
- Reliability
- Written Communication
- Relationship Building
- Team Collaboration
- Goal Setting
- Organizational Skills
- Customer Service
- Customer follow-up
- Surgical Procedures
- Compassionate Care
- Sterile technique
- Vitals monitoring
- Documentation
- Instrument Sterilization
Personalinfo - Authorizedtowork
Autorizado a trabajar en EE. UU. para cualquier empresa
Skills
Knowledgeable of medical terminology.
Experience in many different areas of medicine as a nurse.
Bilingual in English and Spanish.
Skilled with Microsoft Office.
Proactive.
Get along well with others.
Organized
Responsible
Dedicated
Work ethic
Timeline
Delivery Driver
Instacart Shoppers
02.2020 - Current
Life and Health Insurance Agent
Combined Insurance
01.2020 - 12.2020
DELIVERY DRIVER
ALONTI CATERING
03.2018 - 11.2020
Eurociencia
SURGICAL NURSE
01.2016 - 12.2016
REGISTERED NURSE,
Instituto Docente De Urologia Valencia
01.2015 - 12.2016
Registered Nurse
PUNTO SALUD, VALENCIA, VENEZUELA
10.2014 - 12.2015
Amazon Delivery Driver
Amazon Flex
Bachelor's - Science
U.D.O UNIVERSIDAD DE ORIENTE
DIPLOMA IN SURGICAL INSTRUMENTATION - SURGICAL INSTRUMENTATION
FUNDA U.C UNIVERSIDAD DE CARABOBO
U.E COLEGIO NAZARET