Adriana J Alcantara Pineda
Tulelake,CA
Summary
Dynamic Certified Medical Assistant with proven expertise at Klamath Health Partnership in patient care and documentation. Skilled in HIPAA compliance and patient scheduling, I excel in optimizing patient flow and enhancing visit experiences. Bilingual in Spanish and English, I bring compassion and attention to detail to every interaction.
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
Klamath Health Partnership
Klamath Falls, OR
11.2024 - Current
- Maintained cleanliness of exam rooms by sanitizing, restocking, and organizing medical equipment.
- Documented patient medical information including weight and blood pressure accurately.
- Coordinated follow-up appointments to maintain continuity of care as recommended by physicians.
- Provided supportive care for patients, addressing concerns for a positive visit experience.
- Engaged with patients to verify details and document comprehensive medical histories.
- Optimized patient flow by reducing wait times through meticulous organization of schedules.
- Handled telephone communications efficiently, providing necessary office information and assistance.
Certified Phlebotomist Technician
Klamath Health Partnership
Klamath Falls, OR
02.2023 - 08.2024
- Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
- Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
- Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
- Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
Hostess and Buzzer Girl
Mazatlan Grill Restaurant
Klamath Falls, OR
03.2022 - 11.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Dollar Tree
Klamath Falls, OR
10.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Field Worker
Planasa Inc
Macdoel, CA
02.2020 - 11.2020
- Demonstrated adaptability by adjusting quickly to changing weather conditions or unexpected obstacles encountered during fieldwork operations.
- Used effective weed control methods, promoting plant growth.
- Weeded, thinned and pruned crops to encourage good growth.
- Enhanced team collaboration through clear communication and mutual support during field tasks.
Produce Associate
Walmart
Wasco, CA
10.2015 - 07.2018
- Pleasantly greeted customers and provided prompt and courteous service.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
Education
Clinical Certified Medical Assistant
Klamath Community Collage
Klamath Falls, OR07.2023
Certified Phlebotomist Technician
Klamath Community Collage
Klamath Falls, OR01.2023
Mazama High School
Klamath Falls, OR06.2008
Skills
- HIPAA compliance
- Patient scheduling
- Patient care
- Patient documentation
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Customer service
- Data entry
- Compassionate
- Adaptable
- Appointment setting
- Fluent in Spanish and English
Timeline
Certified Medical Assistant
Klamath Health Partnership
11.2024 - Current
Certified Phlebotomist Technician
Klamath Health Partnership
02.2023 - 08.2024
Hostess and Buzzer Girl
Mazatlan Grill Restaurant
03.2022 - 11.2022
Cashier
Dollar Tree
10.2021 - 12.2021
Field Worker
Planasa Inc
02.2020 - 11.2020
Produce Associate
Walmart
10.2015 - 07.2018
Clinical Certified Medical Assistant
Klamath Community Collage
Certified Phlebotomist Technician
Klamath Community Collage
Mazama High School