Adriane Antoine

Represent and manage gross profit goals for ODP Business Solution top partner Procter and Gamble

Account Management

• Championed new product launches, resulting in higher market penetration and sales growth.
• Forecasting
• Present Innovations

Quarterly Business reviews

• Plan Growth Initiatives
• Collaborated with cross-functional teams to ensure seamless product development and delivery.

Promote

• Champion various products, incentive programs, and activities for the sales team to maximize profitability

• Developed and executed promotional campaigns to drive brand awareness and sales.

• Responsible for account management for the Specialty and Drug Store Channel
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
• Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.

• Responsible for planning the daily operations the Fleet, Equipment, and Facilities Department
• Enhanced asset tracking accuracy by implementing a robust inventory management system.
• Reduced equipment downtime through proactive maintenance scheduling and coordination.
• Streamlined the procurement process for timely acquisition of critical assets, supporting business operations.
• Collaborated with cross-functional teams to evaluate asset requirements and allocate resources efficiently.
• Conducted regular audits of physical assets, ensuring accurate record-keeping and compliance with company policies.

• Responsible for supporting a dynamic sales team
• Increased sales revenue by implementing effective support strategies and streamlining processes for the sales team.
• Enhanced customer satisfaction through timely resolution of issues and proactive communication with clients.
• Developed comprehensive training materials and conducted workshops to improve the skills and knowledge of the sales support staff.
• Collaborated with cross-functional teams to ensure seamless coordination between sales, marketing, and product departments.
• Played a crucial role in closing high-value deals by providing data-driven insights and targeted recommendations to the sales team.
• Successfully managed high-stress situations, such as product shortages or major customer complaints, by coordinating resources and collaborating effectively with various teams to resolve issues promptly.

• Responsible for order processing and customer communications
• Streamlined sales processes for improved efficiency and customer satisfaction.
• Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
• Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
• Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.

• Responsible for various administrative duties
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Assisted development and implementation of new administrative procedures.
• Processed customer orders accurately and within agreed timeframes to meet service standards.