Adriane Tillis

Collaborated with team members to ensure timely resolution of tax issues and improve overall workflow efficiency.

Supported the audit process by meticulously examining financial statements, identifying potential errors, and recommending corrective actions.

Increased efficiency in the examination process by maintaining thorough documentation and organization of taxpayer records.

Improved accuracy in calculating penalties or interest owed by taxpayers through meticulous attention to detail when reviewing financial information.

• Streamlined communication with taxpayers by promptly addressing inquiries and providing clear, concise information on tax-related matters.

As an Armed Sergeant/ Shift Supervisor at the hospital, I oversaw the duties of four employees during my work shift. Being an Armed Security Officer, I am an Ambassador of Good Will. Being part of a Security team that is responsible for monitoring building activity, such as banks, building sites, warehouses, & factories. I conduct vehicle and foot patrol, controlling access to points of entry, securing equipment and people. I respond to emergency situations and help to identify and prevent criminal activity. Assisted in reducing response times by streamlining communication processes between dispatch and officers on duty.

Managed multiple customer accounts efficiently, ensuring accurate record-keeping and timely resolution of issues. As a Relationship Banker 1, I assisted most customers with monetary transactions ranging from simple deposits to identifying foreign currency. I entered daily night drop deposits into our Transact system, organized & distributed cash/ coin currency to commercial and regular customers, cashed checks, made money orders/cashier checks and made instant issue debit cards. I identified potential and actual problems. Report findings to higher level employee and may recommend corrective action for aspects of the quality pro program team. I reviewed and verified documents for completeness and accuracy of controls to ensure compliance with established procedures and formats. As Vault Custodian, I oversaw all cash & coins coming into & out of the branch. Making weekly orders for incoming shipments & organizing outgoing shipments was another task of mine.

Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Reported suspicious activities and persons to law enforcement.

Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

I often handled the multi-line incoming calls directed toward security matters within the hospital. I monitor all security cameras on the floors and acknowledge designated floors as 'rounds' called off by other floor officers. I give access to the MPD, Shelby County Sheriff's Office, Federal Bureau of Prisons personnel, as well as employees of the hospital via gated access once they arrive at their duty station. I conduct vehicle patrol also controlling access to points of entry, securing equipment and people. I respond to emergency situations and help to identify and prevent criminal activity.

As a Contact Representative I provide technical assistance to individuals and/or businesses primarily through telephone interaction in a dynamic call center environment, all remotely. Address wide range of issues/problems that require unique solutions. I have over four years of experience performing varieties of miscellaneous tasks that involves research or processing financial documents.

As a Shift Supervisor, I oversaw the duties of four employees on my work shifting an Armed Security Officer, I am an Ambassador of Good Will. Being part of a Security team that is responsible for monitoring building activity, such as banks, building sites, warehouses, & factories. I conduct vehicle and foot patrol, controlling access to points of entry, securing equipment and people. I respond to emergency situations and help to identify and prevent criminal activity. Most times I am based at a single site or may travel to multiple job sites.

As an Armed Security Flex Officer I monitor all phases of a facility, and go to various locations when needed and patrol via video surveillance, closed circuit TV or visually. Report all actual and potential safety hazards promptly to management. Investigate and prepare reports on accidents, incidents, and suspicious activities daily.

Acted as first notification source to housed inmates in need of assistance. Maintained safety and security of each level inmates in facility. Announce call-outs and events to the detainees and monitor, observe, and log all movement throughout the day via logbook. Keeping a High Level of Integrity and Visual Patrol (standing and walking). Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Searched cells of 60 inmates to identify and confiscate contraband and other prohibited items.

Enhanced facility security by conducting regular inspections and addressing potential risk.