Adrian M. Garza
Corpus Christi,TX
Summary
Accomplished professional with over 3 years of experience as a case manager with at-risk populations handling high caseloads without sacrificing quality of care. Experience maintaining orderly records, make proper referrals, and ensuring progress is being made. Able to communicate effectively and willing to help young students to provide guidance and direction and assist them in improving their academic standing. Will connect students with any and all campus resources necessary for them to succeed. Will contribute to the work of the Academic Coaching Program and ensure all guidelines are being met.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Case Manager
Southwest Key Programs- Casa Padre
Brownsville, TX
08.2021 - 08.2024
- Facilitate communication between clients, families, caregivers, social services and other agencies to ensure client needs are met.
- Collaborate with government agencies such as the Office of Refugee Resettlement and Federal Field Specialists in order to submit client cases in a timely manner while following government guidelines.
- Compile reports on cases and submit them to supervisors as required.
- Collaborate with medical professionals to coordinate treatment plans for clients and provide referrals to appropriate health care providers or other community resources.
- Assess clients' needs, develop service plans and monitor progress towards goals.
- Participate in interdisciplinary team meetings to discuss treatment options.
- Provide case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Link clients and their sponsors after discharge with social services, health care providers and governmental agencies to help them transition in to their new life in the United States.
Server
Rancho Viejo Resort & Country Club
Rancho Viejo, TX
06.2020 - 08.2020
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
Education
Bachelor of Arts - Psychology
Texas A&M University
College Station, TX12-2020
Master of Science - Professional Counseling
Texas A&M University - Corpus Christi
Corpus Christi, TXSkills
- Care Coordination
- Case Management
- Documentation And Reporting
- Emotional awareness
- Problem-Solving and Adaptability
- Organization and Multitasking
- Client Needs Assessments
- Time Management
- Communication
- Bilingual (Spanish)
Certification
- CPR License - 2023
- CPI (Crisis Prevention Intervention) License - 2023
Timeline
Case Manager
Southwest Key Programs- Casa Padre
08.2021 - 08.2024
Server
Rancho Viejo Resort & Country Club
06.2020 - 08.2020
Bachelor of Arts - Psychology
Texas A&M University
Master of Science - Professional Counseling
Texas A&M University - Corpus Christi
- CPR License - 2023
- CPI (Crisis Prevention Intervention) License - 2023
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