Adrianna Alvarado
Riverside,CA
Summary
Responsible and reliable employee, Offering excellent communication and good judgement. Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking with experience processing transactions and assisting customers.
Overview
14
14
years of professional experience
Work History
Crew Member
Trader Joe's
03.2022 - 05.2024
- Provided excellent customer service, resolving complaints promptly and professionally.
- Collaborated with team members to improve overall customer service experience.
- Strengthened client relationships by providing exceptional customer service and support.
- Processed payments, entering sales in register for prompt customer service.
- Stocked and maintained product to ensure my work sections were up to store standards
- incharge of ordering for areas
Receptionist
Riverside Convention Center
01.2019 - 01.2021
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Collected, sorted, distributed and sent mail and packages
- Received and routed business correspondents to correct departments and staff members
- Welcomed all guests with friendly greetings, answered general questions, gathered nature of visit and directed accordingly
- Monitored and screened guests to verify accessibility to inter-office personnel.
Receptionist/Coordinator
Mission Inn Hotel and Spa
01.2016 - 12.2019
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Answered questions and addressed and resolved questions or complaints to satisfy customers
- Greeted guests and visitors in person and via telephone calls
- Booked and scheduled appointments
- Handled sensitive information while helping with payments and guest identification.
General Merchandiser
Stater Bros
07.2010 - 12.2016
- Monitored inventory levels and kept adequate stock in product displays on sales floors
- Executed revised sales plans and reset zones to incorporate new merchandise
- Completed efficient weekly pricing changes for general merchandise categories
- Rotated stock correctly to minimize spoilage and waste.
Education
Associates in Culinary -
The Art Institute
San Bernardino, CA01.2012
High School Diploma -
Summit View High School
Riverside, CA01.2011
Skills
- Multi-line telephone system
- Guest relations
- Security awareness
- Documentation and reporting
- Customer Service
- Teamwork and Collaboration
- Professional demeanor
- Conflict resolution
- Memorization and recall
- Time management
- Project management
- Cash Handling
- Clear Communication
Timeline
Crew Member
Trader Joe's
03.2022 - 05.2024
Receptionist
Riverside Convention Center
01.2019 - 01.2021
Receptionist/Coordinator
Mission Inn Hotel and Spa
01.2016 - 12.2019
General Merchandiser
Stater Bros
07.2010 - 12.2016
Associates in Culinary -
The Art Institute
High School Diploma -
Summit View High School