Adrianna Borner
Memphis,TN
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Seeking entry-level opportunities to enhance abilities while contributing to company growth. I am also a motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
7
7
years of professional experience
Work History
Amazon Mem4
Memphis, TN
09.2022 - Current
- Accomplished production goals by working with speed and accuracy.
- Sealed and taped boxes securely, preparing them for shipment.
- Inspected products for quality and compliance before packaging.
Truck Unloader/Learning Ambassador
Amazon Mem1
Memphis, TN
07.2020 - 09.2022
- Collaborated with team members to streamline unloading procedures, improving overall efficiency.
- Adhered to workplace safety standards and OSHA regulations.
- Maintained safety standards during unloading processes to prevent accidents and injuries.
- Unloaded freight from trucks, containers, and railcars with the use of a forklift or pallet jack.
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
- Assisted faculty in creating course materials and activities that support learning objectives.
- Analyzed student performance data to recommend strategies for improving learning outcomes.
Order Picker Lead
Adecco Staffing
Memphis , Tennessee
03.2019 - 07.2020
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines
- Pulled orders quickly to maintain demanding productivity goals.
- Kept work areas neat, clean and free from debris.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Tracked production and quality control systems to proactively identify deficiencies.
Customer Service Crew Member
Taco Bell Restaurant
Memphis , Tennessee
12.2017 - 12.2019
- Responded to customer requests for products, services, and company information.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Responded proactively and positively to rapid change.
- Trained staff on operating procedures and company services.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Some College (No Degree) - Business Management
Southwest Tennessee Community College
Memphis, TNSkills
- Customer service
- Communication
- Verbal communication
- Microsoft office
- Material handling
- Organization
Timeline
Amazon Mem4
09.2022 - Current
Truck Unloader/Learning Ambassador
Amazon Mem1
07.2020 - 09.2022
Order Picker Lead
Adecco Staffing
03.2019 - 07.2020
Customer Service Crew Member
Taco Bell Restaurant
12.2017 - 12.2019
Some College (No Degree) - Business Management
Southwest Tennessee Community College
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