Adrianna Camacho-Chavarria
Colorado Springs,Colorado
Summary
Dedicated customer service professional with over three years of experience in fast-paced environments. Proven ability to resolve customer issues efficiently while maintaining a positive attitude. Strong communicator with a talent for building rapport and fostering lasting relationships. Committed to delivering exceptional service and ensuring customer satisfaction. Eager to contribute my skills and passion for helping others to a dynamic team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Esthetician
TouchedbyNanii.Esthetics
02.2021 - Current
- Fostered friendly, warm, and exceptional customer experience.
- Recommended retail products for at-home use.
- Educated guests on current promotions, events and services within store or salon.
- Educated clients on proper aftercare procedures for optimal results and reduced skin irritation.
- Responded to customer requests for products, services, and company information.
- Enhanced client satisfaction and loyalty
- Established strong customer relationships through excellent communication and attentive service.
Gym Receptionist
24hr Fitness
07.2019 - 09.2019
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Resolved customer problems and complaints.
- Managed inventory levels of towels, cleaning supplies, and other amenities for optimal availability to members.
- Drove revenue by communicating and demonstrating benefits of products and special promotions to customers.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
Retail Sales Associate Cashier
AAFES
09.2017 - 03.2018
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Operated POS terminals and cash drawer balancing.
- Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Certificate - Esthetics
Paul Mitchell The School
Colorado Springs, CO02-2021
Certificate - Nursing Assistant
Healthcare School of Hawaii
‘Aiea, HI09-2018
High School Diploma -
Junction City High School
Junction City, KS05-2016
Skills
- Great communication skills
- Sales and upselling abilities
- Excellent Customer Service
- Sanitation and Safety Practices
- Organization and time management skills
- Client consultation
- Customer Relations
- Computer Proficiency
- Money handling abilities
- Scheduling
- Punctual and Reliable
- Attention to Detail
Certification
- Licensed Esthetician - [State] Board of Cosmetology.
Timeline
Licensed Esthetician
TouchedbyNanii.Esthetics
02.2021 - Current
Gym Receptionist
24hr Fitness
07.2019 - 09.2019
Retail Sales Associate Cashier
AAFES
09.2017 - 03.2018
Certificate - Esthetics
Paul Mitchell The School
Certificate - Nursing Assistant
Healthcare School of Hawaii
High School Diploma -
Junction City High School